Yanal Mashouqah

Strategic Consulting, Business plan & Strategy Development and execution.

 Preparing and updating companies internal quality procedures and forms.
 Perform regular audits to ensure complience with procedures and with the ISO9001 Management System.
 Process improvement and precess re-engineering.
 Measure, ensure, and improve customer satisfaction using various methods.
 Monitor business performance and KPIs.
 Review strategy with upper management by using Balanced score cards

Exposure and participation in multiple Managerial roles and practices and monitoring and improving the strategic plans and business processes and practices.

Safety and Occupational health systems for oil & gas projects in Iraq

as an internship i participated in various process improvement and process re-engineering projects to ensure high customer service and lower cost.