Yassein Abass

Responsibilities:

Manually organized and archived physical insurance documents based on sequential numbering and classification.

Entered data using Microsoft Excel for tracking and reporting purposes.

Used Premia software to open and input new insurance documents received via email.

Scanned and saved physical files for digital archiving and backup.

Utilized Arcmate system to store and manage company documents electronically.

Ensured accuracy and completeness of records in both physical and digital formats.

Maintained confidentiality and proper handling of sensitive insurance files.

providing supporting and resolving issues-
documenting and mange customer reflection -
providing excellent services on every call
booking -