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Yasin Ahmed, Assistant Manager Customer Relations

Yasin Ahmed

Assistant Manager Customer Relations

Toyota Faisalabad Motors

Location
Pakistan
Education
Master's degree, History
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Assistant Manager Customer Relations at Toyota Faisalabad Motors
  • Pakistan - Faisalabad
  • March 2007 to January 2017

Inquiries and complaint handling,
Customer care
Daily customer surveys,
Post service follow up
Online sofrware operating and Maintaining customer database
Marketing and Social media handling
Fleet owner visits
Coordination and meetings with Head office on Target vs Achievements
Prepair Weekly and Monthly reports
Advertisement handling

Education

Master's degree, History
  • at Govt. College University, Faisalabad, Punjab
  • September 2021

Intermediate of computer Science Bachelor of Commerce Master in History

Specialties & Skills

Customer Service
+Endorse 2
Reporting
+Endorse 2
Computer Operations
+Endorse 2
Client Handling
+Endorse 2
Complaint Handling
+Endorse 2
Computer
+Endorse 0

Languages

Urdu
Expert
English
Expert

Training and Certifications

Customer Care & Computer Software ( several Trainings ) (Training)
Training Institute:
Indus Motors company, & Pak Suzuki Motors Co. Karachi ( several Trainings )
Date Attended:
March 2007
Duration:
8 hours

Hobbies

  • Internet Browsing