YASIN AL-SEWALEH, SERVICE ADVISOR

YASIN AL-SEWALEH

SERVICE ADVISOR

Ali Alghanim & Sons

Location
Kuwait - Al Kuwait
Education
Higher diploma, service advisor
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

SERVICE ADVISOR at Ali Alghanim & Sons
  • Kuwait - Al Kuwait
  • My current job since September 2014

Generate profit by up selling on optional services and accessories to the customers at every opportunity, Handle customer complaints and ensures high customer satisfaction standards, Periodically check on the progress of the vehicle during servicing and contact the customer when technicians discover additional problems; get customer approval to do additional work and explains the work performed and the charges being billed.

SERVICE ADVISOR at AlBisher & AlKazemi
  • Kuwait - Al Kuwait
  • January 2007 to September 2014

Receipt customers and meet their requirements for the maintenance, Advice customers about jobs those required in a professional way, Dealing with customers who are dissatisfied and who are at a loss of repair & service costs

Education

Higher diploma, service advisor
  • at Technical school kiel
  • April 2003

Automotive Technology Commercial Truck Driving Electrical Technology Machinist Technology

Specialties & Skills

Automotive Repair
Spare Parts
Customer Service
software : MS office
ICDL: international computer driving license

Languages

Arabic
Expert
English
Intermediate
German
Expert

Training and Certifications

BMW Group Certified Service Advisor (Certificate)
Date Attended:
March 2016
Valid Until:
January 9999
F56 The New MINI Hatch (Certificate)
Date Attended:
August 2014
Valid Until:
January 9999
CBT program (Certificate)
Date Attended:
October 2007
Valid Until:
January 9999

Hobbies

  • Soccer
  • internet