Call center Supervisor
King Fahad Specialist Hospital
Total des années d'expérience :26 years, 7 Mois
Coordinates activities by scheduling work assignments, setting priorities, and directing the work of
subordinate employees.
Evaluates and verifies employee performance through the review of completed work assignments and
work techniques.
Identifies staff development and training needs and ensures that training is obtained.
Ensures proper labor relations and conditions of employment are maintained.
Maintains records, prepares reports, and composes correspondence relative to the work.
Develops budget recommendations for operating expenditures and/or capital outlay, personal services,
equipment and materials, and maintains revenue as high as possible.
Supervises such management planning activities as job analysis, organization studies, workflow, and
simplification of systems and procedures for food service, physical plant, warehouse, accounting and
finance.
Supervises the revision of rules, regulations, and procedures to meet changes in law and policy.
• Manage paperwork for admission and release.
• Disseminate information about billing, insurance, privacy and patient rights.
• Act as a liaison between patient, family and healthcare staff.
• Implement staff training and scheduling.
Monitoring activities of Both Customers and Employees alike to get t the HIgher standers of a Telecommunication services and Improve the Quality of the Company and the Employees as well.
To monitor the Flight attendents and make sure that they do thier work accordingly to customer Satisfaction & manage thier schudle on Monthly basis
and evaluate them accodingly.
Assistaning manager with his work and follwoing up the update on the employees day by day
Leading a Team to follow up on the data of the sales excutives and make sure that reach up to the Monthly Target and manage the reports to Director and head of Department on Daily basis & make sure that teh work go smoothly.
Leading the Team to help the customers as much as Possible guide them to the best Offer we can and manage the partys & seminars of teh hotel for the clients.
Clerk Position
Planning and Control Systems, A Framework for Analysis
i studied the secondary in the USA if that may helps that why the english is very good with me