ياسر إكرام, Customer dealing/Guest Relations Representative

ياسر إكرام

Customer dealing/Guest Relations Representative

MOVENPICK HOTEL DOHA

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, BSC
الخبرات
4 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 2 أشهر

Customer dealing/Guest Relations Representative في MOVENPICK HOTEL DOHA
  • قطر - الدوحة
  • ديسمبر 2011 إلى ديسمبر 2012

Customer dealing/Guest Relations Representative
MOVENPICK HOTEL DOHA, QATAR
(Dec. 2011-Dec.2012)
> Meet & greet the guests.
>Strong telephone and business communication skills.
>Interact with all guests as well as individuals outside the hotel.
>Excellent communications skills to build relationships with potential new customers and to reinforce ones with existing clients.
>Cross sell & up-sell product & services.
>Providing information on products & services.
>Take complaints and forward them to the relevant department.

Asst. Accountant في AGROLET CHEMICALS
  • باكستان
  • يناير 2008 إلى يناير 2011

Asst. Accountant
AGROLET CHEMICALS
(2008 to 2011)
• Maintaining computerized Accounts ledger.
• Maintaining Bank book and cash book as per Bank Statements.
• Maintaining Debtors & Creditors, expenses & other Ledgers.
• Manual Preparation of accounts of different companies and trusts.
• Auditing and Laisoning with different Banks.


Computer Skills
➢ Windows XP, Ms Office (Word, Excel, Power Points)
➢ Internet & E-mail
➢ Software (guest ware, opera)

الخلفية التعليمية

بكالوريوس, BSC
  • في Bahauddin Zikriyyah University Multan Pakistan
  • مارس 2008

➢ Graduation Bahauddin Zikriyyah University Multan Pakistan

Specialties & Skills

اللغات

الأوردو
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Customer Services (الشهادة)
تاريخ الدورة:
August 2011
صالحة لغاية:
August 2011