yasir ikram, Customer dealing/Guest Relations Representative

yasir ikram

Customer dealing/Guest Relations Representative

MOVENPICK HOTEL DOHA

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BSC
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Customer dealing/Guest Relations Representative at MOVENPICK HOTEL DOHA
  • Qatar - Doha
  • December 2011 to December 2012

Customer dealing/Guest Relations Representative
MOVENPICK HOTEL DOHA, QATAR
(Dec. 2011-Dec.2012)
> Meet & greet the guests.
>Strong telephone and business communication skills.
>Interact with all guests as well as individuals outside the hotel.
>Excellent communications skills to build relationships with potential new customers and to reinforce ones with existing clients.
>Cross sell & up-sell product & services.
>Providing information on products & services.
>Take complaints and forward them to the relevant department.

Asst. Accountant at AGROLET CHEMICALS
  • Pakistan
  • January 2008 to January 2011

Asst. Accountant
AGROLET CHEMICALS
(2008 to 2011)
• Maintaining computerized Accounts ledger.
• Maintaining Bank book and cash book as per Bank Statements.
• Maintaining Debtors & Creditors, expenses & other Ledgers.
• Manual Preparation of accounts of different companies and trusts.
• Auditing and Laisoning with different Banks.


Computer Skills
➢ Windows XP, Ms Office (Word, Excel, Power Points)
➢ Internet & E-mail
➢ Software (guest ware, opera)

Education

Bachelor's degree, BSC
  • at Bahauddin Zikriyyah University Multan Pakistan
  • March 2008

➢ Graduation Bahauddin Zikriyyah University Multan Pakistan

Specialties & Skills

Languages

Urdu
Expert
English
Intermediate

Training and Certifications

Customer Services (Certificate)
Date Attended:
August 2011
Valid Until:
August 2011