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ياسر Kira, Patient Care Services

ياسر Kira

Patient Care Services

Aster DM Healthcare

البلد
الهند
التعليم
ماجستير, MBA Healthcare Management
الخبرات
11 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 2 أشهر

Patient Care Services في Aster DM Healthcare
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2014

Manager Front Office. Customer Care Assisstance, Query Coordinator, Insurance claims, Patient information & Assistance, Complaint Resolution & Problem Solving, Follow Ups.

Inventory and Record Management Assisstant في Central Council for Research in Unani Medicine
  • الهند
  • أغسطس 2013 إلى مارس 2014

I was involved in maintaining the stock of medicines, segmenting the stock according to their level of importance.

Management Trainee في Hamdard Institute of Medical Science & Research
  • الهند - دلهي
  • مارس 2013 إلى أغسطس 2013

Planning & Organizing of the technical and non-technical office work, Grievances & counselling of the students.

الخلفية التعليمية

ماجستير, MBA Healthcare Management
  • في Jamia Hamdard University
  • أغسطس 2013

Two months internship at National Rural Health Mission under central government of India. The title of the work was "Workflow of HMIS at divisional level". Dissertaion on "Recent trends in the Marketing of hospital services" in Delhi.

بكالوريوس, Information Technology
  • في Kuvempu University
  • يوليو 2011

• Made school administration database software.

دبلوم, Software engineering
  • في NIIT
  • نوفمبر 2008

• One year diploma in software engineering from NIIT

Specialties & Skills

Administration
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Operations Management
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Front Office
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Customer Driven
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Customer Service Management
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MS OFFICE
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SPSS
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Customer Service Specialist
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اللغات

الهندية
متوسط
الأوردو
متمرّس
العربية
مبتدئ
الانجليزية
متمرّس

التدريب و الشهادات

Recent Trends in the marketing of Hospital Services (تدريب)
معهد التدريب:
Jamia Hamdard University, New Delhi
تاريخ الدورة:
January 2013
المدة:
1440 ساعة

الهوايات

  • Reading, Travelling, Sports, Meeting new people, Spiritual teachings
    Played football at various inter-school level. Mr. Fresher of my batch at the university. Hosted the annual Alumni Meet 2012 at the university.