Yasir Qureshi

Sufyan Marble & Granites (SMG) is a Pakistani owned enterprise involved in Sales & Distribution of local & Imported Marbles & Granite. The Company was established in 2015.

• Lead the Ordering, Shipping & Billing Process.
• Ensuring the highest level of operation throughout the order life cycle.
• Monitor, control, analyze & improve Customer Service KPIs,
• Order / Case Fill, Invoice Accuracy, On-Time Deliveries & Fulfill the availability of customers requirement.
• Facilitate to our team within the agreed policies and procedure.
• Daily follow up with our team that the goods deliver on time.
• All GCNs (Goods collection notes) to be processed within same month - ZERO (0) pending at month.
• Checking the physical Stock availability on weekly bases.
• Weekly visited at customer`s location, resolve them problems and fulfill the new requirements within the
agreed policies.

• Provision of accurate and brief information about products and services to the customer.
• Offering a helping and ready hand to the customers.
• Using problem-solving skills to handle difficult or irate customer.
• Suggesting alternatives and possibilities to resolve customers complaints on priority basis.
• Bringing awareness among customers by guiding them about various products and services.
• Learning about organizations products or services and keeping up-to-date with any changes to
them.
• Capitalizing LEAD requests by applying core customer service techniques supported by LEAD
qualification skills.

Arabian Trading Supplies (ATS) is a Saudi owned enterprise involved in Sales & Distribution of International products as diverse as food stuff, Personal care products and household goods. The company was established in 1963. It is a part of Mohammad Yousef Al Naghi Group of companies one of the biggest and leading Companies in the Kingdom of Saudi Arabia Holding the import and distribution agency for numerous internationally accredited brands.


• Lead the Ordering, Shipping & Billing Process for below principals:
◦ MARS, Reckitt Benckiser, LOreal, Americana, California Gardens, Holsten, Pinar, Bega
Cheese, Wrigleys.
• Ensuring the highest level of operation throughout the order life cycle, for West &South region in
KSA.
• Monitor, control, analyze & improve Customer Service KPIs,
◦ Order / Case Fill, Invoice Accuracy, Reduce Returns, On-Time Deliveries, On shelf availability.
• Facilitate to FST & MLS within the agreed policies and procedure.
• On daily morning meeting with LogisticTeam and Merchandisers to be delivered the goods before
45 minutes, which is agreed in between MLS & ATS management.
• Weekly meetings with Field Sales Team & Mosanada Logistic Services to reduce the returns.
• Daily follow up with WH team after receiving the OPD (Order Plan Delivery) that item should be
loaded as per the invoice quantity.
• Follow-up with the corporate customers & FST till the driver receive the PODs.
• All GCNs (Goods collection notes) to be processed within same month - ZERO (0) pending at month
end.
• Any STR came from other region than we meet with WH team and follow up till all the item are
available in the system and then share with FST.
• Checking the physical Stock availability on weekly bases.
• Daily share the backorder report with FST, communicate with IT and clear the issue of backorder
within 24 hours.
• Weekly visited at customer`s location, resolve them problems and fulfill the new requirements
within the agreed policies.

• I was, handling local suppliers as well as correspondence with International suppliers as per raw
materials demand & requirements.
• Updating own planning sheet for placing new orders from beginning to end (just to make sure that
the stock on hand, shipment on the way & the new requirements are fulfilled).
• Calling quotations, verification, comparative statements &placing orders.
• Maintaining & up-dating Stocks records.
• Up-dating various contract agreements.
• Making the new PO`s, creating the new suppliers and generate new parts & tracking all the relevant
information.
• Making payment requests / compression of suppliers historical price and keeping record.

• To create a link between clients and company, anticipating and understanding the clients specific
needs and offering solutions.
• Responsible for preserving the business within the account and generating new business.
• To create credibility, build strong, lasting client relationships and earn the clients trust.
• Maintain AR for all the key account and reporting on monthly and quarterly basis.
• Forecasting the expected and potential sales.
• To manage corporate partnership maximizing potential income.

• Complete assisting to Key Accounts Manager.
• Exploring new potential customers.
• Worked thoroughly on giant industries and utilities, like Sui Gas, Pakistan Air Lines, DHL Courier &
Pizza Hut etc.
• Visiting corporate sector on pre-planned schedule.
• Updating AR for all the key accounts.

• Manage packaging material as per requirement.
• Ensured compliance of in time material availability.
• Development of local and national vendors with respect to requirement of materials.
• Negotiation of prices from vendor after verification from local market and some time with foreign
suppliers.
• Working anxiously on cost saving projects with co-ordination of Factory Mgt.
• Co-ordination with all raw and packaging suppliers to focus on market on daily basis to avoid
sudden change of prices. as per