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yasmeen abu zant, medical secretary

yasmeen abu zant

medical secretary·Bella dental center

Kuwait

Diploma, Biotechnology and Genetic Engineering

Work experience

Total years of experience: 11 years, 6 months

medical secretary

June 2023 - Present

Bella dental center

Sharq, Kuwait

June 2023 - Present

Main duties :-
 listening to patients requirements and try to meet them.
 Scheduling appointment for the patients.
 Dealing with the problem and complaining of the patients.
 maintaining and developing relationships with existing customers in person and via telephone calls.
 Following up with the patients
 responding to incoming email and phone enquiries.
 Make insurance claim for GIG & Afyah & Metlife & Globemed

Company industry:
Dental Center & Clinic
Job role:
Secretarial

Secretary

June 2021 - May 2023

shams dental Center

Hawali, Kuwait

June 2021 - May 2023

Main duties :-
 listening to patients requirements and try to meet them.
 Scheduling appointment for the patients.
 Dealing with the problem and complaining of the patients.
 maintaining and developing relationships with existing customers in person and via telephone calls.
 Following up with the patients
 responding to incoming email and phone enquiries.
 Make insurance claim for GIG & Afyah & Metlife & Globemed and warba
 Marking & puplic relationship

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

executive secretary

February 2018 - October 2021

Future servise

Al Kuwait, Kuwait

February 2018 - October 2021

Company industry:
Motor Vehicle Passenger Transport
Job role:
Administration

sectary

March 2015 - December 2018

Alfozan cnter

Al Kuwait, Kuwait

March 2015 - December 2018

Main duties :-
 listening to patients requirements and try to meet them.
 Scheduling appointment for the patients.
 Dealing with the problem and complaining of the patients.
 maintaining and developing relationships with existing customers in person and via telephone calls.
 Following up with the patients
 responding to incoming email and phone enquiries.
 Make insurance claim for GIG & Afyah & Al Tkafoly insurance

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Customer Service

December 2014 - March 2015

Telecom

Hawali, Kuwait

December 2014 - March 2015

Watanyia

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Jordan University of science and technology

October 2015

October 2015

Diploma, Biotechnology and Genetic Engineering

Jordan

GPA (percentage): 80%

GPA (percentage): 80%

Skills

reception
Expert
reception
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Seed
Expert
Seed
Expert
EMAIL
Expert
EMAIL
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
LISTENING
Expert
LISTENING
Expert
mobile
Expert
mobile
Expert
team leadership
Expert
team leadership
Expert
order
Expert
order
Expert
teamwork
Expert
teamwork
Expert
problem solving
Intermediate
problem solving
Intermediate
time management
Expert
time management
Expert
reception
Expert
reception
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Seed
Expert
Seed
Expert

Languages

Arabic

Expert

English

Intermediate

Hobbies and interests

Reading