Payments and Settlements
The Reserve Bank of New Zealand
Total years of experience :9 years, 3 Months
Fixed term contract till July 2019:
- Processing payments and settlements for New Zealand’s central bank
- Reconciling foreign and domestic markets trades
- Tracking and investigating trades between the central bank and counterparties
- Ensuring that trades are settled in compliance with agreements inplace on settlement dates
• Increased customer satisfaction and retention on Eikon terminal usage and generating sales opportunities
• Built relationships with users by understanding and fulfilling their business needs
• Managed a portfolio over 47 accounts (Media, Brokerage, the big four, commodities and mining accounts) in Sydney and Perth
• Provided onsite training to users and keeping them up to date with the latest products, features and applications
• Analysed and investigated client risk to save cancelling licenses/finding sales opportunities
• Participated in system migration in collaboration with CBA’s Market Data team in Sydney
Achievements: increased usage of Eikon, established a strong relationship with users as their key contact in a short period of time, solved technical problems effectively i.e. DataStream permission, spreadsheet crashes, system’s performance problems related to Eikon upgrades
• Generated yearly profit by exceeding over SAR 127 Million target desk by 10-25 percent yearly
• Directs balancing of daily cash flow and FX exposure and manages investments including securities and loans
• Dealing within defined trading limits (position, P&L, and limits) and ensuring financial controls are maintained
• Manages clients’ exposure in FX and offering solution-based services and products
• Maintains operational functions related to reconciliation and tracks pending deals to manage market and credit risk
• Manages a junior dealer in proper execution of operational processes and conducts overall performance evaluations
• Developing strong relationships with external clients and internal profit centres through regular visits and follow-up
• Conducts analyses on current market to reduce business-associated risks and accurately tracking and recording pending deposits, loans, and FX products
• Facilitated P&L identification and monitoring processes with the implementation of a sales strategy plan
• Initiated and conducted client P&L evaluation to revise inactive/define active FX clients
• Led SIMAH Credit Academy project: identified market needs in Credit training programs, built a data base network of training departments of all our potential clients, designed and set the Academy’s business plan, Specified the needs of the Academy profile and portal, designed and implemented policies, procedures, forms (registration, assessments, cancelations), and catalogues for SIMAH Training Academy
• Collaborated with the ICM, Europe's largest association for the credit management profession
• Managed the Credit Reports projects, credit research studies for credit products: (home mortgages, credit cards, personal loans and automobiles)
• Contributed to the Collection Agency Study
• Conducted and analysed a consumer questionnaire to study The Saudi Consumer
• Cultivated relationships with potential training partners and collaborated with Saudi Arabian Cultural Mission across the United States, Canada, Australia, and the United Kingdom in the recruitment of qualified Saudi graduates
• Enabled achievement of revenue yearly target over SAR 45 Mio by collaborating with various departments to execute marketing strategies
• Proposed different hedging solutions such as IRS and options according to clients’ needs
• Executed fixed income securities bonds, Sukuk and structured notes
• Managed allocated top fourteen corporate and governmental clients’ accounts and maintained a constant contact by calls and visit arrangements for market updates and business growth
• Transacted spot, forwards, time-option and swap foreign exchange deals
• Monitored clients’ exposure according to limits along with exercising a strict risk control
• Presented the weekly economic and financial market meeting to Corporate Banking Group/ Heads of Divisions, Senior Relationship Managers and Top Management after analysing microeconomics and macroeconomics to compose and deliver presentations related to market updates
• Provided on-the-job training for fundamentals and Treasury products to new staff, branches, and corporate banking
• Secured business with former clients by reactivating accounts to review status and re-established banking relationship
• Evaluated market status and analysed real estate GCC market by extracting pools of data from SAGIA and CMA
• Improved operational efficiency by creating and employing organizational, indexing, and filing systems
• Marketed products by securing and conducting meetings with high net worth clients and investors
English Literature & Linguistics