Senior Manager Talent Acquisition/HRBP
Kuwait International Bank
Total years of experience :18 years, 4 Months
• Manage all Resourcing, Recruitment activity & On Boarding for Managed Services projects in Kuwait, UAE, KSA & Qatar.
• Kuwait (KOC, KNPC, Central Bank, CBK, + other projects)
• Qatar (Qatar Foundation, Kahrama, Qatar Audit Bureau + other projects)
• KSA (King Abdullah Economic City).
• UAE (ADNOC, Airport Project)
• Currently working on Fresh Graduates Campaigns in Kuwait, Lebanon & Jordan.
• Recruitment strategy development and execution including direct sourcing
• Experience with undergraduate, graduate, experienced and senior hires.
• Management of contingent worker delivery - MSP and master vendor models
• Employer brand, employer value proposition and candidate engagement.
• Competency framework development, assessment design and facilitation
• HR project management
• Resource planning and org design
• Diversity, inclusion and mobility - Led diversity reporting and inclusion initiatives
• Supplier selection and management in both permanent and contingent settings
• HR Technology implementation.
• Responsible for the complete management of headhunting assignments from initiation to closure
• In 2008 successfully introduced a direct-sourcing model which significantly reduced costs/cost per hire/time to hire ratios
• Responsible for recruiting Grade 13 and above Management vacancies.
• Full lifecycle recruitment experience (Direct & indirect).
• Resource Planning.
• Create Job Descriptions.
• Post jobs to internal websites & external job boards.
• Explore different and more cost-effective avenues for recruitment
• Maximize usage of job boards and hiring through them and minimizing recruitment agencies fees.
• Maintained and provided accurate reporting on cost and time to fill, recruitment activities and achievements.
• Support the business in terms of recruitment strategies and programmes.
• Manage relationships with external search firms recruitment agencies, e-recruitment portals, local and regional newspapers etc.
• Working with Talent Management Team on brand awareness ‘employer branding initiatives “Gulf Bank Employer of Choice” Helping with recruitment events in attracting top talent into the company
• Handling contract resource/negotiations
2011-2013 - HR Business Partner (Treasury, Legal & International Banking) along with my Executive Recruitment assignments.
• Employee Relations - Full management of ER casework, including advising managers and supporting them hand sensitive Employee Relations issues. Supporting managers (and leading where required) meetings such as sickness absence/disciplinary/grievance/ performance discussions and redundancy consultations. Providing guidance for line managers and employees and adhering to the Bank’s polices & procedures and aligned with the Kuwaiti labor law.
• Work closely & partner with my stakeholders to understand the annual Business Plan.
• Ensure proper manpower planning is in place.
• Introduce initiatives for staff retention and take proactive steps to reduce staff turnover across all staff categories.
• Lead, manage and complete the Annual Merit Review, Incentive /Scorecard Scheme processes in line with corporate guidelines.
• Work closely with Learning & Development team to tailor and design special training when needed to enhance and improve employees’ performance in some areas.
• Manage the annual Performance Review system to ensure that it is completed consistently & on time & provide coaching & development to stakeholders to drive succession planning activities
• Educate line & senior managers on the Bank’s policies & procedures, HR calendar events.
• Manage the on boarding team
• Strategy: worked with business leadership to translate business strategy into reality, assessing grade/experience/future potential required, developed rigorous role profiles, and planned relevant sourcing and assessment. Advised hiring management with credible market advice on recruitment trends and Fidelity market reputation
• Attraction: built strong relationships with suppliers, replacing and sourcing new ones as necessary, led detailed briefings. Managed suppliers across active positions, educating individually why each failed submission wasn't suitable. Also attracted direct candidates via new niche job boards, new targeted mail shot campaign, company website, referrals.
• Selection: cv screening based on sector/skill sets/business need knowledge, then recommending to hiring management who to interview.
• Assessment: Led full recruitment lifecycle, selecting appropriate assessment techniques/structuring interviewer roles. I focus on career, motivators, behavioural style, and fit to role; business interviewers assessed detailed skills for role.
• Project work: Structured competency interviewing; introduced business writing assessments to complement regular interviews.
• Responsible for the development and motivation of staff, including Monthly Team Meeting, Team Building activities, On-Going Training, Reviews and Annual Appraisals