Yasmeen Fanous, HR And Admin Manager

Yasmeen Fanous

HR And Admin Manager

Vardot

Lieu
Jordanie
Éducation
Diplôme, Human resource /personnel management
Expérience
17 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 9 Mois

HR And Admin Manager à Vardot
  • Jordanie - Amman
  • Je travaille ici depuis juillet 2016

o Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
o Maintains company's staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
o Using ERP system and content management systems to maintain and update internal websites and internal databases
o Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
o Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
o Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
o Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
o Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
o Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
o Maintains human resource staff by recruiting, selecting, orienting, and training employees.
o Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
o Contributes to team effort by accomplishing related results as needed.
o Manage company's office and logistics

Sr. HR & Administration Specialist à Bayt.com
  • Jordanie - Amman
  • mars 2016 à juillet 2016

o Manage all HR related issues in Jordan Office, provide assistance to the senior managers and ensure smooth functioning of the office.

Senior HR Business Partner à Unifonic
  • Jordanie - Amman
  • octobre 2011 à mars 2016

- Preparing job analysis and job design to produce job descriptions,
- Responsible for implementing the recruitment plan and gathering the best efficient recruitment channels.
- Screen applications/resumes, scheduling interviews, interview candidates, responding to candidate questions, performing reference check, providing new offer letters and contracts of employment.
- Coordinate with managers to determine training needs, identify training vendors, and schedule/coordinate training.
- Provides the proper guidance on performance appraisal process.
- Ensure that employees’ KPI’s are communicated properly.
- Manage the KPI’s quarterly review.
- Handle salary survey questionnaire and accordingly maintain the company salary structure.
- Assists Corporate HR with development and implementation of local policies, procedures, programs, employee handbook, and relevant forms to ensure that they are posted and easily accessible to all employees
- Carries out responsibilities in the following functional areas: Personal (Attendance, social insurance, filling system and HR Letters) and Payroll.
- Maintaining up to date knowledge of legal requirements and government regulations affecting employers in Mena Region and update policies and procedures to ensure compliance.
- Monitor the hiring and exit process, procedure and documentation.
- Conducts exit Interviews, collects reasons for leaving.
- Provide proactive documentation to HR operations for any staff changes in HRIS; MenaITech, and Payroll for the region
- Provide exceptional customer service with regard to day-to-day HR issues and inquiries
- Assist with various special ad hoc projects
- Retains and motivates employees through social activities, ensuring fair and safe policies and passionate work environment.
- Provide monthly/quarterly statistic reporting for Absence, Turnover, Recruitment, Training undertaken, Payroll and Overtime costs, EOS payments, Medical Insurance etc.

HR Supervisor à Luminus Group
  • Jordanie - Amman
  • novembre 2010 à octobre 2011

- Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
- Develop and maintain relationship with employment agencies, universities and other recruitment sources.
- Carry out general payroll administration duties. These could include including calculating and issuing pay, deducting tax and insurance, processing holiday, sick and maternity pay and expenses, plus calculating overtime, shift payments and pay increases.
- Provides day-to-day benefits administration services.
- Assist employees with any claim issues.
- Plan and conduct new employee orientation.
- Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
- Recommend, develop and schedule training and development courses.
- Provide advice, assistance and follow-up on company policies, procedures, and documentation.
- Recommend, develop and maintain human resource data bases, and manual filing systems.
- conduct exit interviews.

HR Officer (Recruitment officer) à eSense Software
  • Jordanie - Amman
  • décembre 2008 à octobre 2010

- Search for qualified candidates in the market, request candidates for selection, work on hiring issues, and prepare new candidates’ offers, and apologize for unselected candidates
- Receive requests from Managers and compare requested manpower increase with the budgeted plan for each department.
- Analyse the position, duties, requirements, and behavioural competencies in association with the requesting manager.
- Screen CV’s from all sources (eSense data base, Recruitment agencies, and head hunting) to allocate the appropriate candidates
- Coordinate with the manager/supervisor of the requested post to get his/her feedback on the given CVs and applications.
- Report on weekly basis all recruitment activities.
- Coordinate with the involved parties for the start of new employees.
- Following up on the necessary apologetic procedures implemented.
- Preparation of the internal posting in coordination with the requesting manager, employees applied and the managers of the employees who applied.
- Participate in job fairs and career days.
- Responsible for the medical insurance matters.

HR Supervisor à Al Bawadi Tours
  • Jordanie - Amman
  • janvier 2008 à novembre 2008

- Initiation / Development of any new HR policy or procedure.
- Computed yearly, quarterly, and monthly benefits and payroll totals for clients including
- Prepared presentations and manuals.
- Taught employees new and more efficient ways to perform their jobs.
- Make sure that the same policy is being followed if different company branches.

Sales & Reservation Coordinator à Al Bawadi Tours
  • Jordanie
  • août 2006 à décembre 2007

- Arrange reservations and routing for passengers.
- Airline reservation, Ticket issuance and re-issuance.
- Issuing tickets on daily basis (local and international).
- Dealing with travel agents and direct passengers on all aspects of airline travel.
- Responsible for daily accounting closes and the petty cash.

Éducation

Diplôme, Human resource /personnel management
  • à European Arab Institute for Management and Technology. In cooperation with Cambridge Internati
  • novembre 2008
Baccalauréat, computer information systems
  • à Zarka private university
  • juillet 2005

Specialties & Skills

Recruitment
Training
Personnel Leadership
Performance Appraisal
Microsoft Office

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Certified Human Resources Business Professional (HRBP) (Formation)
Institut de formation:
The HR Certification Institute (HRCI)