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ياسمين غنيم, Senior Students Experience Officer

ياسمين غنيم

Senior Students Experience Officer·ESLSCA University

الإمارات العربية المتحدة

بكالوريوس, Languages and Translation

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 6 أشهر

Senior Students Experience Officer

يناير 2024 - حتى الآن

ESLSCA University

القاهرة، مصر

يناير 2024 - حتى الآن

I am responsible for handling all implementation of Executive Education programs from the scheduling phase, going through classroom or online support till the completion and graduation of participants.

مجال الشركة:
التعليم العالي
الدور الوظيفي:
التدريب والتطوير

Senior Student Experience Officer

يناير 2024 - حتى الآن

ESLSCA University

القاهرة، مصر

يناير 2024 - حتى الآن

Main Accountabilities:
• Handles all training program operations and logistics;
room reservations, Scheduling and any other pre course
preparations.
• Communicates both instructors and participants of set
schedules including exact dates, timings and designated
venues.
• Sends final list of participants to instructors prior to
program start.
• Coordinates and ensures that all learning materials are
ready, printed or made available online to all
participants in a timely manner.
• Handles attendance with instructors and keeps records
and sends warnings to participants violating the
attendance policy.
• Implements the course evaluations and compiles a
report of feedback from all participants for quality
assurance purposes.
• Ensures sharing all training related files throughout the
course to all participants (assignments, quizzes,
projects, presentations. etc.)
• Handles the proper video coverage and keeps record of
course footage.
• Provides any technical support to participants, using
program related interfaces or fulfilling course
requirements.
• Complies the participants grades throughout the course
and presents a total grades record for each participant.
• Performs any other related tasks as per the request of
direct manager.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

Student Enrolment Officer

يناير 2023 - يناير 2024

ESLSCA University

القاهرة، مصر

يناير 2023 - يناير 2024

Responsible for handling all Executive Education enrolment related activities, starting from communicating with leads, presenting programs and benefits. I also build extended relationships with potential and existing customers to finalize enrolment process of applicants.

مجال الشركة:
التعليم العالي

Student Enrolment Specialist

يناير 2023 - يناير 2024

ESLSCA University

القاهرة، مصر

يناير 2023 - يناير 2024

Responsible for handling all Executive Education enrolment
related activities, starting from communicating with leads,
presenting programs and benefits. I also build extended
relationships with potential and existing customers to
finalize enrolment process of applicants.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي

Office Manager

يوليو 2022 - نوفمبر 2022

Intersport

القاهرة، مصر

يوليو 2022 - نوفمبر 2022

Organizing and coordinating office administration and procedures, to ensure organizational effectiveness, efficiency, and safety. Responsible for developing intra office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات

Office Manager

يناير 2022 - نوفمبر 2022

INTERSPORT

القاهرة، مصر

يناير 2022 - نوفمبر 2022

Organizing and coordinating office administration and
procedures, to ensure organizational effectiveness,
efficiency, and safety. Responsible for developing intra
office communication protocols, streamlining administrative
procedures, inventory control, office staff supervision, and
task delegation.

مجال الشركة:
البيع بالتجزئة وبالجملة

Administrative Assistant

يوليو 2021 - يوليو 2021

SAVILLS EGYPT

القاهرة، مصر

يوليو 2021 - يوليو 2021

Assisting with the day-to-day operations of the office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of my supervisors. Providing support to managers, other employees, and office visitors by handling a variety of tasks to ensure that all interactions between the organization and others are positive and productive. Also, I compile and update employee records (hard and soft copies) and process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.). Coordinating HR projects (meetings, training, surveys etc.).

مجال الشركة:
إدارة الممتلكات والمرافق

Administrative Assistant

يناير 2021 - يناير 2021

SAVILLS Egypt

القاهرة، مصر

يناير 2021 - يناير 2021

Assisting with the day-to-day operations of the office by
doing tasks such as filing paperwork, answering phone calls,
preparing documents for meetings, and managing the
calendar of my supervisors. Providing support to managers,
other employees, and office visitors by handling a variety of
tasks to ensure that all interactions between the
organization and others are positive and productive. Also, I
compile and update employee records (hard and soft
copies) and process documentation and prepare reports
relating to personnel activities (staffing, recruitment,
training, grievances, performance evaluations etc.).
Coordinating HR projects (meetings, training, surveys etc.).

مجال الشركة:
العقارات

Customer Support Agent

سبتمبر 2017 - يوليو 2020

Vodafone International Services

القاهرة، مصر

سبتمبر 2017 - يوليو 2020

مجال الشركة:
الاتصالات والشبكات

التعليم

6th Of October University

سبتمبر 2019

سبتمبر 2019

بكالوريوس، Languages and Translation

مصر

Kawmeya Girl's College

سبتمبر 2014

سبتمبر 2014

دبلوم، American Diploma (SAT)

مصر

Skills

Coordination
Expert
Coordination
Expert
Back Office
Expert
Back Office
Expert
Management
Expert
Management
Expert
Communication and Handling
Expert
Communication and Handling
Expert
EXECUTIVE DEVELOPMENT
Expert
EXECUTIVE DEVELOPMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
LOGISTICS
Intermediate
LOGISTICS
Intermediate
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
COMPUTER GRAPHICS
Intermediate
COMPUTER GRAPHICS
Intermediate
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
INVENTORY CONTROL
Expert
INVENTORY CONTROL
Expert
ORGANIZATIONAL EFFECTIVENESS
Expert
ORGANIZATIONAL EFFECTIVENESS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
FILING
Expert
FILING
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert

اللغات

الانجليزية

متمرّس