Yasser Abdelhady Gad

Manage and maintain all year or seasonal lodging facilities.
• Observe and monitor workers' performance to make sure that company rules and procedures are being followed.
• Confer and cooperate with other department managers to coordinate hotel activities, such as weddings.
• Answer questions about hotel policies and services. They also resolve customers’ complaints.
• Arrange telephone answering service, mail delivery, and answers customers questions about area.
• Use computers to order food and beverages, or prepare reports.
• Purchase supplies or services from outside vendors, such as laundry, repair, and trash.
• Inspect hotel for cleanliness and appearance.
• Coordinate front-office duties and resolve problems.
• Greet and register guests.
• Show, rent, or assign rooms.
• Interview and hire staff.
• Assign duties to workers and schedule shifts..

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•Prepare a monthly action plan .
•Prepare & up-date monthly account production.
•Constantly source for new accounts and new business opportunities
•Develop market survey on Competitor hotels.
•Sell and promote seminars function rooms, and F&B outlets to existing and potential customers.
•Open a Sales Cardex card for every account.
•Up-date individual account Cardex card with relevant information.
•Make a minimum of 5 sales visits a day.
•Familiar with various hotel services and facilities.
•Able to report effectively to the Director of Sales with regard to up-date on market trend and situation.
•All other sales manager duties

In charge of eight hotels (Hurghada, Sharm El Sheikh, Safaga, Zaafarana, Al Dakhla Oasis, Al Kharga Oasis and Bahariya Oasis.

· Maintain good relations with local potential accounts.
· Handing groups reservations requests and finalizing contracts.
· Maintaining update information about competitors status.
· Finalizing annual market plan.
· Follow up on requests from Director of sales.
· Cross selling with sister hotels by displaying promotion material in the premises.
· Participate in setting up budget for the sales office.
· Active member in hotel advertising committee.
· Compile update set of slides and pictures for the hotel.
· Responsible for mailing campaigns for my local market.
· Assist sales team on their requests and follow up.
· Entertain potential account.
· Organize sales meeting twice a month.
· Any assignments, by General Manager.
· Ensure marketing awareness for hotel’s activities.
· Maintain a good stock of hotel sales promotion item.
· Raise with GM and F&B for hotel any printed matters (promotion materials).
· Train the sales team.
· Prepare offer, agreements for major accounts.
· Updating information about economical and political status.

· Maintain good relations with local potential accounts.
· Maintain good relations with government and semi -government houses.
· Updating mailing lists.
· Handing groups reservations requests and finalizing contracts.
· Maintaining update information about competitors status.
· Finalizing annual market plan.
· Follow up on requests from direct of sales.
· Cross selling with sister hotels by displaying promotion material in the premises.
· Participate in setting up budget for the sales office.
· Active member in hotel advertising committee.
· Compile update set of slides and pictures for the hotel.
· Responsible for mailing campaigns for my local market.
· Assist sales team on their requests and follow up.
· Entertain potential account.
· Organize sales meeting twice a month.
· Any assignments, by General Manager.
· Ensure marketing awareness for hotel’s activities.
· Maintain a good stock of hotel sales promotion item.
· Raise with GM and F&B for hotel any printed matters (promotion materials).
· Train the sales team.
· Prepare offer, agreements for major accounts.
· Updating information about economical and political status.

· Updating sales calls cardex on major client.
· Maintain a proper trace system.
· Follow up on sales calls.
· Attend to Sales calls to potential accounts.
· banquet held inside hotel.
· Submit sales reports (daily weekly and monthly).
· Attend to sales meeting.
· Any other duties delegated by GM or DOS.
· Entertain potential client inside the hotel.
· Sales trips to potential areas are directed by GM or DOS.
· Coordinate banquets with F&B.
· Distributing sales promotion items inside the potential areas in town.
· Maintain good relations with local media representatives.
· Replace DOS / SM during his absence.