Yasser Al-Qahtani, front office manager

Yasser Al-Qahtani

front office manager

Swiss international Alhamra Hotel

Location
Saudi Arabia - Khobar
Education
Diploma, English language
Experience
21 years, 9 Months

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Work Experience

Total years of experience :21 years, 9 Months

front office manager at Swiss international Alhamra Hotel
  • Saudi Arabia - Dammam
  • August 2019 to December 2023

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met

Human Resources Officer (HR Officer) at Alghaith Suppliers Service Company
  • Saudi Arabia
  • November 2017 to June 2019

 Experienced in HR and Recruitment Department and public relations with Saudi Aramco Company in the oil companies.

 Recruiting & training technician workers in the oil field drilling.

 Provide all the administration services of the employees and follow up them and solve all problems

 Checked the time sheet for employees

 Checked the crew change weekly & answered the emergency calls from Rigs.

 Registration employees in the GOSI online and Labour office and follow up.


 Preparing work injury and follow up the employee injured and provide assistance to him & follow the GOSI procedures.

 Update employees data.

Hr Recruitment Officer at OCB Oilfield service Co.
  • Saudi Arabia - Khobar
  • April 2007 to May 2016

 Recruiting & training technician workers in the oil field drilling.

 Provide all the administration services of the employees and follow up them and solve all problems

 Checked the time sheet for employees

 Checked the crew change weekly & answered the emergency calls from Rigs.

 Registration employees in the GOSI online and Labour office and follow up.


 Preparing work injury and follow up the employee injured and provide assistance to him & follow the GOSI procedures.

 Update employees data.

Admin Officer at Arabian Drilling Co.(ADC)
  • Saudi Arabia - Eastern Province
  • October 2000 to March 2007

القيام بمساعدة الموظفين وخدمتهم وتوفير طلباتهم الإدارية ، وحل المشاكل ، كذلك القيام بإدخال بيانات الموظفين السعوديين والاجانب والمتابعه وإصدار بطاقات العمل والخطابات الرسمية ، والرد على البريد الإلكتروني .

Education

Diploma, English language
  • at British institute
  • August 2002

language skills

Diploma, Computer science
  • at NewHorizon Institute of America
  • October 2001

Computer Science

High school or equivalent, أدبي
  • at Price Mohammed bin Fahad Schools
  • July 1997

ثانوي عام

Specialties & Skills

Change Leadership
Tourism
Management
• DCA in Computer Applications • Computer programs • Microsoft Office • Data communications and network. • Database systems.
مهارة التعامل مع الغير وضغوط العمل والحاسب الالي
The ability to change and innovation .. the ability to withstand the pressures of work .. the ability to solve administrative kaleidoscope ..
القدرة على التغيير والابتكار .. القدرة على تحمل ضغوط العمل .. القدرة على حل المشكال الإدارية ..
إدارة الافراد
الكمبيوتر والانترنت وبرامج التطبيقات
office administration
outlook
office work
receptions
marketing
problem solving
receiving
teamwork
Operation
Recruitment
Customer Service
Interviewing
Administration
Management
Hotel Management
Front Office
Administrative
Microsoft Office
Data Entry
Microsoft Excel
Office Management

Languages

English
Intermediate