IT Manager
MOBCO
Total years of experience :13 years, 4 Months
- Managing AX Application and AX Database administration duties.
- Upgrade current environment from AX 2012 R2 to AX 2012 R2 CU7.
- Developing and Modifying SSRS Reports for Retail, Trade and Logistic modules.
- Managing AX Security for over 200 Employees.
- Managing AX Retail Security and Permissions for over 100 Employees on AX Retail POS.
- Managing Workflows for Financial, and Procurement modules.
- Managing Retail module activities from assorting products, Stores, Terminals, and Schedule jobs.
- Customizing AX Retail for POS using Visual Studio 2010 and DevExpress Suite Tool and Controls.
- Troubleshooting Retail Services (Sync service and Real-time service) issues.
- Customize Real-Time service to get more information using X++ and C# POS Plug-ins.
- Providing technical support through remote channels like remote desktop or team viewer.
- Strengthening the IT infrastructure through to implementing new technologies.
- Responsible for hardware and software installation, maintenance and repair.
- Performing routine audits of systems and software.
- Manage the IT budgets and expenditure on hardware and software.
- Developing, and maintaining the group IT systems, software and databases.
- Recommending and implementing improvements and efficiency.
- Reporting to the Chief Executives and General Manager.
- Having excellent time management, confidentiality & communication skills.
- Having strong IT, commercial, planning and budgeting skills.
- Management of server software and associated backup routines.
- To evaluate, test, advise, train and support I.T. related projects.
- Procurement of IT hardware, software and maintenance products & services.
- Responsible for the training of new staff.
- Writing documentation for ICT procedures, security and disaster recovery.
- Maintaining documentation of changes regarding users, functions & systems.
- Managing the internal & hosted network infrastructure including: firewalls, servers, and switches.
- Managing the Group Email Servers using Exchange 2013 and PowerShell.
Larisa - Kuwait (AX 2012 CU7)
- Install all component of AX 2012 R2 include the AX 2012 R2 Retail components.
- Setting up Retail POS, functionality profiles, and offline profiles.
Customize POS Sales order and Invoice cycle to fit Arabic layout printing.
- Customize Customer Cycle in POS to include new customer information beside the Discount and Payment cycles to automatic calculate discount for staff workers and direct payment to exact payment type depends on Customer Group.
- Create an Arabic layout print from the invoice and customer receipts on dot matrix and Laser printers.
- Troubleshooting and tracing Synch Service, Real-Time Service and POS
Project: Al-Jammaz - KSA (AX 2012 CU7)
- Customize POS Sales order and Invoice cycle to fit Arabic layout printing.
- Customize Item Serial Number to prevent user from choosing the same serial more times in the transaction.
ZIMMO - KSA (GP 2013)
- Upgrade Dynamics GP from GP 2010 to GP 2013.
- Publishing the GP 2013 Web Client internally and externally for accessing outside the head office for more than 50 user.
- Create full Tender module for managing company Tenders from inputs, processing, and outputs using word processing packages and Crystal Report beside integrate the module with Sales, Purchasing, inventory, and Financial Modules using Dexterity and VS 2013 (C#).
- Create Payroll and HR enhancement module to fit modules to work with KSA roles and outputs
-Design and develop solutions for most of Microsoft Dynamics Products (Dynamics GP, Dynamics AX, Dynamics RMS, and Dynamics CRM) using Dynamics Sure Step tool and Products developing tools (Dexterity, Morphs, XML, XRM, and .NET).
- Design and develop Retail solutions for AX 2012 Retail product using service and .NET Framework.
- Design and develop database solutions using SQL Server Tools, Services (SSAS, and SSIS), and Visual Studio IDE editions.
- Design and create documentation for the developing tasks using Microsoft Office (Word, Excel, PowerPoint, and Visio)
Manage project using Microsoft Project and sure step methodology.
- Installing and administrating most of Microsoft products (SQL Server, SharePoint, and Dynamics).
- Design and develop reports using most of the Reporting Tools in the market (Crystal Report, Report Writer, and SSRS)
Projects
Project: Al-Omar (AX 2012)
Role: Administration and Developing (Delivery Schedule)
Module(s): POS Retail, Retail Head Quarter, Trade and Logistic
Technology: .NET 4.0, DevExpress Suite, Web Service (WCF), Crystal Report, X++, AIF
Tools: AX Setup, Visual Studio 2010 (C#), and Morphs.
Tasks: Install all component of AX 2012 R2 - Customize the POS to fit client requirements - Developing Delivery Schedule application and integrated it with AX 2012 R2 and POS for Retail.
Project: MOBCO (Al-Obthany) (AX 2012)
Role: Administration and Developing
Module(s): POS Retail, Retail Head Quarter, Trade and Logistic, Payroll
Technology: .NET 4.0, DevExpress Suite, Web Service (WCF), SSRS, Crystal Report, X++
Tools: AX Setup, Visual Studio 2010 (C#), and Morphs
Tasks: Install all component of AX 2012 R2 - Customize the POS to fit client requirements - Developing integration between AX 2012 R2 Payroll module and Attendance Machines Software.
Project: KASB (GP 2010 + SharePoint 2010)
Role: Administration, Troubleshooting and Developing
Module(s): Financial, HR and Payroll
Technology: Dexterity, T-SQL, VBA
Tools: Dexterity for GP 2010, VBA Editor, Crystal Report, Management Reporter and FRX Reporting Tool
Tasks: Installing GP 10 components beside the Management Report tool - Enhancement for GP’s HR and Payroll module according to customer requirement - Create and Modify Financial Reports (TB - ACM) using Crystal Report - Create and modify Payroll Crystal Reports and forms for HR module - Installing BP for GP 2010 beside on SharePoint 2010.
Project: Arabian Oud - Fashion (GP 2010 + RMS)
Role: Developing
Module(s): Financial, Account Payable, Account Receivable
Technology: Dexterity, T-SQL, Windows Service, eConnect
Tools: Dexterity for GP 10 and 2010, and Visual Studio 2010
Tasks: Integration between GP 2010 and RMS 2.0
Project: IMDAD (GP 10 & 2010)
Role: Administration, Troubleshooting and Developing
Module(s): Financial, Account Payable, Account Receivable, Sales, Field Service
Technology: Dexterity, T-SQL, Windows Service, eConnect, VBA,
Tools: Dexterity for GP 10 and 2010, Visual Studio 2010, Modifier, Report Writer and VBA Editor
Tasks: Enhancement for GP’s Field Service Module according to customer requirement - Modify Sales Report Writer Reports - Email the product specification with the invoice and sales order - Create the client forms for sales and purchasing modules.
Project: Al-Rajhi Investment (GP 10 & 2010)
Role: Administration, Troubleshooting and Developing
Module(s): Financial, Account Payable, Account Receivable, Inventory, Purchasing, Sales, Manufacturing, Payroll
Technology: C#.NET, Dexterity, Crystal Report, VBA, Windows Service, eConnect
Tools: GP Setup, Dexterity for GP 10, Visual Studio 2008, Modifier, VBA Editor
Tasks: Integration between GP 10 and Machines Software - Enhancement for GP’s HR and Payroll module according to customer requirement
- Developing Integration using Dexterity for GP 10, Integration Manager, and Visual Studio 2008.
- Developing Modification in GP 10.0 using GP Modifier, VBA, and Dexterity.
- Developing Windows Services using .NET 3.5 and Visual Studio 2008.
- Installing and configuring SQL Server 2005, Report Services.
- Installing and configuring MS Office SharePoint 2007, Business Portal, and Workflow for GP 10.0 on Windows 2003 & Windows 2008.
- Creating, Customizing, and Deploying Reports using GP 10 Report Writer, Crystal Reports, and Financial Repots using Microsoft FRx 6.7.
Project: Naseel (GP 10)
Role: Administration, Troubleshooting and Developing
Module(s): Financial, Multidimensional Analysis, Bank Transaction, Account Receivable, Account Payable, HR and Payroll
Technology: Dexterity, T-SQL, VBA, C#.NET
Tools: Dexterity for GP 10, Visual Studio 2008, Modifier, Report Writer, VBA Editor and FRX Reporting Tool
Tasks: Installing GP 10 components beside the FRX financial tool - Enhancement for GP’s HR and Payroll module according to customer requirement - Create and Modify Financial (MDA) Reports using Writer Reports and Crystal Report - Email Employee Pay Slip and deductions approve form - Create the customer forms for Receivable and Payable modules.
Project: MEFIC (GP 10)
MEFIC provides clients with a wide range of professional financial services across Wealth Management, Asset Management, Corporate Finance, and Brokerage & Custody.
Role: Administration, Troubleshooting and Developing
Module(s): Financial, Account Payable, Account Receivable, Sales
Technology: Dexterity, T-SQL, Windows Service
Tools: Dexterity for GP 10, Visual Studio 2008
Tasks: Installing GP 10 components beside the FRX financial tool - Modify Sales Report Writer Reports - Email the product specification with the invoice and sales order - Create the client forms for sales and purchasing modules.
Assisted financial and office personnel with hardware and software problems, provided troubleshooting, and owned desktop and network issues to resolution. Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Installed operating systems and applications and conducted technical training demonstrations.
- Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
- Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions.
- Support network in corporate office, with two servers running Windows 2003.
- Install and manage SQL Server 2000, and SQL Server 2005 databases.
- Install Microsoft Dynamic GP 9.0 ERP System and related Component and Tools.
- Install Microsoft Dynamic GP 10.0 BETA, and final version software.
- Maintained Establishment’s world wide web site Supervision www.tawabel.com
- Managing Sales and Payment data integration between GP 9.0 Database and Aloha (POS) software.
- Managing Aloha data and settings for Head Office and all branches.
- Upgraded computers from Microsoft Office XP to Office 2007 and trained end users on new software changes and additions.
Training MCAD.NET certification Track with CSharp.NET using VS.NET 2003:
- Introduction in CSharp.NET Language.
- How to create web sites by using ASP.NET technology.
- How to use ADO.NET to Connect to SQL server & Access Dbase.
- How to Secure Web site from Hackers with encrypted & SSL.
Training in IBM scholarship on Introduction to Programming with Basic, C++ and Pascal programming languages course.
Training MCSD.NET certification Track with CSharp.NET using VS.NET 2003.
Installation, configuration, troubleshooting, support, and maintenance of PC hardware and peripherals including desktop computers, printers, scanners, modems, and networked printers.