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Yasser Sami, -Customer Service Representative

Yasser Sami

-Customer Service Representative·Diamond Bottom Academy

Saudi Arabia

Bachelor's degree, Digital Media

Work experience

Total years of experience: 1 years, 7 months

-Customer Service Representative

January 2026 - Present

Diamond Bottom Academy

Amman, Jordan

January 2026 - Present

• Managed inbound calls and provided information about academy programs
• Responded to student inquiries via email and messaging platforms
• Processed new student registration and maintained digital records
Company industry:
Accounting

-Kitchen worker and cashier

January 2025 - Present

Arabian Equipment Company _Popeyes

Amman, Jordan

January 2025 - Present

• Prepared food items in compliance with health and safety standards
• Managed packaging and quality control
• Operated POS system and handled cash register during evening shifts
• Delivered excellent customer service and processed orders efficiently
Company industry:
Catering, Food Service, & Restaurant

-Order Fulfillment Associate

December 2024 - January 2025

Talabat company

Amman, Jordan

December 2024 - January 2025

• Prepared food orders and packaging materials according to company standards
• Processed cash transactions accurately
• Coordinated with delivery drivers for timely orders dispatch
Company industry:
Telemarketing

Education

Amman Arab University

January 2028

January 2028

Bachelor's degree, Digital Media

Jordan

Skills

COMPLEX PROBLEM SOLVING

Intermediate

CASH REGISTER

Intermediate

CREATIVITY

Intermediate

CUSTOMER SERVICE

Intermediate

DIGITAL MARKETING

Intermediate

MARKETING

Intermediate

PACKAGING AND LABELING

Intermediate

POINT OF SALE

Intermediate

QUALITY CONTROL

Intermediate

SAFETY STANDARDS

Intermediate

Languages

English

Beginner