Operations Manager(Catering &Life Support)
UCC-United Catering Company.L.LW
Total years of experience :22 years, 7 Months
UCC -United Catering Company W.L.L -Subsidiary of DAMAC Properties)-Al Khobar-KSA- PO BOX 5532.
The Main Responsibilities
•To manage the daily operation and monitor the (food & dining) preparation for more than 1200 customers in both mess hall (Seniors-Junior-Labor, Multi Nationalities Arabic African- western) and carry out regular inspections (Catering, Cleaning, Pests, Vehicles) of each allocated location, and make sure to maintain a clean and healthy working environment at all the time.
•Monitor food quality and consistency to ensure food presented is of highest quality and standard as per the agreed menus & (HACCP) standards.
•Regularly assesses and reviews process and procedures to identify areas of improvement and establish acceptance of new methods and standards.
•Participate in contracts and Negotiation with customers, assess their requirements and ensure they are satisfied with the service delivered (in contract catering-SOW).
•Plan, Prepare and devise work schedules, accordingly to manning workloads.
•Maintain constant liaison with the Client representative for his operation, Safety matters and establish a good working relationship.
•Planning the menus & special functions in consultation with Ex-chefs then supervise the set up and provision services.
•Carry out annual evaluations of staff. Make recommendations for employee promotions, salary changes, employee of the month, disciplinary action, including termination where applicable.
•Follow up with accommodation camp boss cleaning schedule such as rooms, Furniture’s laundry, toilet, surrounding on daily basis and (Anybody sick or absent) reported and keep record.
•Follow up with camp boss the daily maintenance report and ensure the work is done be the concern person as well recorded along with pest control schedule has implemented for all outlets.
•Ensure with camp boss the rules and regulations in the camp maintained in accordance with company’s policies and procedures and ensure strict and consistent compliance by all camp occupants along with maintain standards of safety at Camps and comply with Health, Safety policy
PETROJET Company One of Egyptian Petroleum Sector Companies &DELL-EMC Company-Egypt.
Catering Plus Company. (Catering &Banquet) Fax: +20244874014-New Cairo - Egypt
Duties: As Follow
1- Manage the Catering Operation with the available resources within budget to achieve
Sales and GP targets
2- Responsible for implementing and executing the standard operating procedures (SOP) at all
Projects as well as area.
3- Ensures the highest standards of hygiene and cleanliness are practiced at all times into all
Industrial Catering projects.
4- Maintains the daily operational activities and ensures food storage, preparations, Production and delivery standards are complied with the International Organization for
Standardization (ISO).
5- Motivate, coach and train staff to perform the highest standards and in line with both clients
Policy
6- Ensures food safety adherence to Hazard Analysis and Critical Point (HACCP)
Standards
7- Accountable for the effective and efficient planning of projects, including the allocation and
Utilization of resources (Mobilizations, equipment, financial etc…)
8- Ensure Periodic Maintenance (Preventive Maintenance) for all premises Equipment’s
10- Planning the menus & special functions in consultation with Ex-chefs then Manage the
Food and beverage provision for the events.
11-To actively seek and identify opportunities and innovation for business growth &
Development with focus on latest food trends and best practices
12- Negotiates with customers, reviewing requirements, and guaranteeing that they are
Pleased with the services carried out by the staff.
13- Preserve excellent levels of internal and external customer’s services.
14-Provides support for the professional development of staff and managers for carry out
Resolving any comments or problems which means running operation a smoothly
Catering - Accommodation-Housekeeping- -Maintenance -Landscape-Recreation.
Logistics Support Services Department
CNOOC Iraq Limited (China National Offshore Oil Corporation) Missan Oil Fields- Iraq &Iranian borders
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P.O. Box: 23904, Doha, Qatar.
Duties : As Follow
1. Supervision the daily operations into two locations for more than 5000 customers (senior& junior &labor )of allocated contract and to carry out regular inspections of each allocated location, Kitchen, dining hall, accommodations, meeting rooms, and make out the Site Inspection Report, as per the agreed schedule.
2. Monitor the performance of each allocated location, ensuring adherence to contractual obligations, whilst maintaining food, personnel and overhead costs to agreed pre-set targets.
3. To ensure detailed knowledge of our contractual obligations for each allocated location, with a view to ensuring customer satisfaction by adherence to the required services, and avoidance of penalties.
4. Achieves Catering. Commissary & Drinking Water Supply, accommodations Services operational objectives by:
* Implementing productivity, quality, and customer-service standards while providing supportive services required.
*Supervise the cleaning services in the offices, public areas, accommodation units’ laundry, and ensure the deep cleaning schedule implemented on daily, weekly, monthly, basis for each camp.
* Maintaining weekly and monthly inspections.
* Following up with the HSE department and checking personal hygiene and basic food hygiene and safety. Cleaning schedule for all accommodations units
5. Monitor the processing of ordering, receiving, storing commissary items and distributed to all units according to their needs & requests and maintaining enough stock all time.
6. To liaise with client representatives, meet with them on a regular basis, develop sound working relationship, in order to be aware of customer demands and requests on a timely basis, and react to such demands immediately and in an effective fashion.
7. Participate in costing and menu preparation for contract bids and to continuously search for ways to improve service to clients, adding value to the product without increasing costs
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: Cairo – Egypt –