مجموع سنوات الخبرة: 14 سنوات, 7 أشهر
ديسمبر 2022
إلى حتى الآن
Senior Business Analyst
في Ejada
البلد :
المملكة العربية السعودية - الرياض
يوليو 2021
إلى نوفمبر 2022
Senior Automation Consultant / Business Analyst
في Evolvant
البلد :
مصر - القاهرة
ديسمبر 2017
إلى يوليو 2021
RPA Consultant / Business Analyst
وجدت هذه الوظيفة عبر بيت.كوم
في Advansys-Esc
البلد :
مصر - القاهرة
• Run workshops with client subject matter experts (SMEs) to understand the requirements of processes / applications.
• Run and manage Proof of Concepts (PoCs) and pilots for RPA.
• Engage with the Business Senior Stakeholders to create an approach for Identifying, Assessing and Prioritize the pipeline of business process automation candidates.
• Map AS-IS process (PDD) and create process flows & capturing all critical process parameters.
• Oversee current state process capture, recommend and implement process re-engineering to support automation and design the future state (process mapping, SMEs workshops, process documentation).
• Manage testing and sign-off of automated solutions with business stakeholders and the RPA developers.
• Run and manage Proof of Concepts (PoCs) and pilots for RPA.
• Engage with the Business Senior Stakeholders to create an approach for Identifying, Assessing and Prioritize the pipeline of business process automation candidates.
• Map AS-IS process (PDD) and create process flows & capturing all critical process parameters.
• Oversee current state process capture, recommend and implement process re-engineering to support automation and design the future state (process mapping, SMEs workshops, process documentation).
• Manage testing and sign-off of automated solutions with business stakeholders and the RPA developers.
يونيو 2016
إلى ديسمبر 2017
Senior Business Analyst
في Commercial International Bank (CIB)
البلد :
مصر - القاهرة
• Administrating HP Business Service Management tools from business perspective to generate KPIs and Reports using either (HP BSM or HP OMi 10).
• Design Dashboards of Availability and Performance for Top Business Applications or top services related to the bank.
• Work on different Quality metrics solutions provide measurements on availability and performance of IT Business Services.
• Design Dashboards of Availability and Performance for Top Business Applications or top services related to the bank.
• Work on different Quality metrics solutions provide measurements on availability and performance of IT Business Services.
أغسطس 2015
إلى يونيو 2016
Senior Systems Engineer
في OMS (Online Modern Solutions)
البلد :
مصر - القاهرة
Implementation of HP Enterprise software portfolio in Business Service Management, Operations Management.
نوفمبر 2011
إلى أغسطس 2015
System Engineer
في Vodafone Egypt
البلد :
مصر - القاهرة
System Engineer - Vodafone International Services & Vodafone Group
Global Services Support Team:
Global Services Support Team:
أغسطس 2009
إلى نوفمبر 2011
Etisalat - Roaming Engineer
في Etisalat - Egypt
البلد :
مصر - القاهرة
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