Telecommunications Engineer
Rakuten
Total years of experience :16 years, 11 Months
•Plan, Design & Optimize all related PS Core Nodes for Sudatel Group
• HLD/LLD Design & Audit
• Analysis effect and correlation of KPI’s.
•Study the KPI trend and performing network optimization to improve performance PS Core systems
• PS Core dimensioning & expansion (SGSN, GGSN, PDSN, CG, DNS, AAA)
• Provides technical support for Huawei PS Core Products (SGSN9810, GGSN9810, PDSN9660, CG, DNS, M2000)
• Provides technical support for ZTE PS Core Products (PDSN2000, AAA, RADIUS, ZXR10 routers and switches, firewalls)
• Collects monthly performance statistics of all the PS Core Network equipment’s (CDMA, AAA and PDSN, SGSN, GGSN)
• Uses the proper procedures of troubleshooting and gives the solution;
• Identifies the root cause of the problem;
• Interacts and communicates with the customer’s in order to know the symptoms of the problems and to offer them solutions;
• Troubleshoots hardware and software issues and identify network/applications issues;
• set up, configure and upgrade PS Core Network
• Uses trouble ticket system for tracking customer interactions and issues resolution;
• Evaluates customers concerns and resolve problems to customer satisfaction;
• KPI analyzing
• Solid knowledge of TCP/IP related technologies as WAN, NAT, PAT, OSPF, IPsec, GRE, VPN, VPDN, and RADIUS, heavily involved in 2G & 3G packet
Projects :
-------------
- CDMA Data Packet switching Project (Sudatel telecom company).
- Hotspot (WI-FI) Project (Sudatel telecom company).
- MPLS/IP Backbone Project (Sudatel telecom company).
- CCTV Traffic Project (Khartoum State government)
- Data center Project (Cisco V3) (Sudan telecom company). Currently participating
•Implementing the Sudani IP Back Bone.
•Operation and Maintenance for IP Back Bone.
•Troubleshooting of core network PS equipments
•Customer requirement handling of GPRS/UMTS infrastructure
• PS KPI analysis
•Trouble ticket handling for core network PS
•Follow up and analysis of backup procedures for core network PS
• Fault alarm handling regards to core network PS
• PS Utilization monitoring optimization and handling requirement for expansion.
•Implementing services using routing & switching methods and (VPLS, BGP, VLAN, Trucking, VRRP, VTP, STP).
•Experience with Cisco PIX 5xx series and Juniper SSG550, 550M firewalls.
• Experience almost in all Cisco series routers and switches.
•Implementing and verify EIGRP, OSPF operations.
•Configure, monitor and troubleshoot BGP.
•Design an IP addressing scheme to meet design requirements
•Implement & maintain essential security setups.
•Creating Reports, including KPI.
•Update all data related to Network configuration & setup and Implement Microsoft Visio Topology
•Monitor all Base station controller and support site engineers.
•First line maintenance.
•Fault, Alarm and Event Management.
•Follow up fault tickets; solve problems within specified time (according to SLA).
•Generation and Analysis of reports BTS& BSC.
•Analysis of data from the network management systems for traffic and performance statistics.
•Performs other related duties and daily Operations as required.