Yazan Al-Abdallat

Digital Transformation & AI Strategy:
Spearheaded modernization of core business systems including Oracle ERP enhancements and Azure cloud migration, improving reporting cycles by 40% and enabling real-time analytics across operations.
AI & Data Governance:
Defined and executed an AI/ML readiness roadmap — establishing data governance frameworks, clean data structures, and analytics pipelines (Power BI, Oracle Analytics) to support AI-driven decision-making.
OT/IT Integration:
Implemented full OT/IT integration for plant operations in the oil & gas sector, enhancing predictive maintenance, reducing downtime, and improving asset reliability across multiple GCC facilities.
Zero Trust & Compliance:
Elevated cybersecurity posture to Zero Trust architecture, maintaining full NCA compliance and sustaining zero critical incidents across all GCC operations.
Technology P&L Leadership:
Managed and optimized a $10M+ ICT budget with full technology P&L accountability, renegotiating vendor contracts to deliver annual savings while sustaining high service levels.
C-Suite Advisory:
Served as strategic technology advisor to CEO, COO, and Board — aligning digital transformation initiatives with long-term corporate vision and enabling measurable business growth.
Enterprise Project Delivery:
Led delivery of 1, 000+ cross-departmental projects, driving measurable business outcomes aligned with corporate strategy.

Infrastructure & Systems Overhaul:
Directed end-to-end ICT infrastructure upgrades across 6 GCC countries, reducing downtime by 25% and cutting operational costs through vendor renegotiation and platform consolidation.
ERP Stabilization & Enhancement:
Led Oracle ERP enhancements to standardize and optimize core business processes across operations, improving data integrity and cross-functional reporting.
Cybersecurity Foundation:
Built the company's cybersecurity baseline — implementing NCA-compliant policies, access controls, and disaster recovery frameworks, achieving zero critical incidents.
Team Building:
Recruited and developed a high-performing IT organization of 30+ professionals, establishing governance structures, service management processes, and project delivery standards.
Network & OT Groundwork:
Established secure network architecture and initiated OT/IT integration planning for plant operations across multiple GCC facilities.

• Digital Transformation: Led digital newsroom automation and transformation program, reducing publishing
turnaround time by 35% and significantly improving collaboration across editorial and production teams.
• ERP & CRM Enhancement: Optimized ERP and CRM platforms to streamline core business processes, accelerating
editorial workflow and improving customer relationship management efficiency.
• Infrastructure Modernization: Migrated and upgraded core IT infrastructure, boosting system availability by 40%,
minimizing downtime, and ensuring uninterrupted 24/7 business continuity.
• Team Leadership: Directed an IT support team handling 350+ end-user devices and round-the-clock newsroom
operations, maintaining system stability, security, and high user satisfaction.
• Business Continuity: Designed and implemented disaster recovery and backup frameworks, securing mission
critical publishing data and reducing recovery time objectives (RTOs) by approximately 60%.

• Infrastructure & Systems Management: Administered production and management systems (MySQL, Oracle, .NET, Java) across a 350+ device environment, maintaining 17 servers and delivering high system availability for 24/7 newsroom operations.
• Network & Security Administration: Managed LAN infrastructure, Active Directory (users, groups, GPOs, OUs), VPN, FTP, and remote access services — establishing security baselines that supported the companys subsequent ERP and digital transformation programs.
• IT Support Leadership: Led a 4-person helpdesk team, building the operational discipline and technical foundations that underpinned later leadership of 30+ person IT organizations.

• Oracle ERP & CRM Development: Developed and maintained Oracle-based billing and customer contract management systems supporting 24/7 telecom operations — laying the foundation for two decades of ERP leadership.
• Reporting & Analytics: Designed Oracle reports for billing, service management, and customer operations, enabling data-driven decisions across the organisations.