Ola Haddad

Shaping Takalam’s B2B strategy to deliver innovative mental health solutions for organizations. Guiding HR professionals in creating a culture of wellbeing and resilience.

Focus: B2B Strategy | Go-to-Market | Pricing | Sales Enablement | HR & Wellbeing

• Spearheaded the transformation into a leading user-centric, AI-driven recruitment platform in the MENA region, enhancing service for millions of job seekers and over 100, 000 employers.
• Drove strategic growth initiatives, ensuring operational excellence and cross-functional alignment across commercial, product, and customer experience teams.
• Developed and implemented comprehensive revenue strategies that integrated talent acquisition, training, pricing, and product development.
• Fostered innovation and strategic planning to position the company as a market leader, optimizing business operations for sustained growth.
• Championed a culture of collaboration and continuous improvement, aligning diverse teams towards common organizational goals.

• Spearheaded the Human Resources function across 8 diverse markets, driving alignment between people strategy and business objectives to fuel growth and performance.
• Collaborated closely with executive leadership to design a scalable HR infrastructure that facilitated talent development and organizational effectiveness.
• Ensured regulatory compliance while implementing innovative HR practices that enhanced employee engagement and retention.
• Championed strategic initiatives that supported long-term competitiveness and operational excellence across the organization.
• Fostered a culture of continuous improvement and innovation, positioning the organization for sustainable success in dynamic markets.
• Developed metrics to assess HR impact on business outcomes, contributing to informed decision-making at the executive level.

• Progressed from Relationship Manager to Operations Manager, demonstrating exceptional performance and leadership capabilities.
• Directed and enhanced operational activities within the Employer Solutions division, leading to significant improvements in sales productivity and efficiency.
• Championed initiatives that boosted overall profitability, aligning operational strategies with organizational goals.
• Fostered collaboration among cross-functional teams to ensure alignment with strategic objectives, facilitating the execution of critical business processes.
• Actively contributed to the development of innovative solutions, positioning the organization for sustained growth and success.
• Prepared to transition into the role of Chief Operating Officer (COO) and Executive Director, focusing on strategy and innovation.

• Spearheaded regional business operations across Egypt, Oman, Bahrain, Iraq, Pakistan, and Sri Lanka, enhancing revenue growth and operational efficiency.
• Drove strategic market expansion initiatives, aligning with corporate objectives to maximize market penetration.
• Managed P&L responsibilities, ensuring financial health and accountability across all markets.
• Cultivated high-performing sales teams, fostering a culture of excellence and continuous improvement.
• Developed and executed robust strategic plans, including monthly sales tracking and 90-day rolling forecasts to optimize performance.
• Implemented scalable processes that improved operational performance and streamlined business operations.

• Spearheaded day-to-day operations for Jordan, facilitating strategic market expansion across the USA, Europe, Egypt, South Asia, and Africa.
• Drove business planning and performance optimization to ensure sustained growth across diverse geographies.
• Directed monthly sales tracking and implemented rolling 90-day sales forecasting, aligning short-term strategies with market trends and customer demands.
• Enhanced deal pipelines by prioritizing high-value opportunities, resulting in improved sales efficiency.
• Fostered cross-functional collaboration to streamline processes and support innovative solutions for operational challenges.
• Championed initiatives that contributed to overall business growth and market penetration in competitive landscapes.

• Spearheaded operations of a high-performing outbound call center, enhancing B2B sales and lead generation strategies.
• Drove customer acquisition initiatives, resulting in increased market penetration and revenue growth.
• Optimized team productivity through targeted coaching and performance monitoring, aligning efforts with company growth objectives.
• Directed strategic planning and daily execution of operational processes, consistently achieving sales targets and customer satisfaction goals.
• Fostered a culture of innovation and excellence, leading to improved team engagement and operational efficiency.
• Collaborated with cross-functional teams to implement best practices in business operations and drive strategic initiatives.

• Advanced from Relationship Manager to Senior Relationship Manager, demonstrating a strong trajectory in sales performance and client engagement.
• Spearheaded B2B client acquisition initiatives, enhancing enterprise account growth through strategic relationship management.
• Drove revenue expansion by implementing solution-based selling techniques within recruitment technology services.
• Cultivated long-term partnerships with key stakeholders, resulting in increased client retention and satisfaction.
• Leveraged data-driven insights to refine sales strategies, consistently surpassing monthly sales quotas and contributing to overall business growth.
• Positioned as a trusted advisor, aligning client needs with innovative solutions to foster sustainable business development.