Regional Head | Principal Consultant - Property Management Operations
The Excellencors
Total years of experience :19 years, 10 Months
Excellencors is a multinational consulting & training firm focusing on assisting its clients from both governmental and private business institutions to achieve sustainable organizational Excellence and transformation to a culture of continuous improvement.
I assess, plan then direct & monitor the strategic & operational management of the assigned real estate portfolios from private & Government sectors from initiation to completion phase by providing consultancies, expertise, guidance & restructuring such as optimizing cost, processes, technology & overall performance improvement to achieve business transformation, operational excellence.
➢ Property management department
➢ Total facilities management (Hard & Soft Services)
➢ Revenue stream & new resources of income
➢ Real Estate ERP consultancy & customization
➢ In-House leasing department
➢ Customer happiness centre setup
➢ Operational excellence & interdepartmental collaboration
➢ Business process & service management (BPSM)
➢ Design, conduct assessment for Government real estate Entities for their excellence program covering technical models, criteria & assessment logics to empowering and
Qualifying entities to enroll and participate in Government excellence awards through a practically proven methodology Business & service process re-engineering to drive efficiency & operational excellence across managed services and to Enhancing organisational quality & performance transformation i.e., DLD, call centres, future foresight, future readiness, Internet of things, risk management, agility and resilience following national & international models i.e. Emirates Government service excellence program, the 7 stars classification, ISO and best followed international practices.
➢ Managed domestic & regional property consultancies & restructuring for REIT, Casapedia, Consortium Banks, private companies, Government real estate arms and Entities.
Khansaheb Civil Engineering. A multinational subsidiary of Khansaheb Investment UAE, Dubai.
Oversee:
➢ Property management department HNWI
➢ Facilities management department KCE Hard & Soft
➢ Operations department & PRO’s
➢ Leading estates legal affairs department & lawyers
➢ Leasing department & external brokers
➢ Plots acquisition & rental for development purposes
➢ Elite furnished apartments
➢ Mega labor camps & mega warehouses management
➢ Mall management of handpicked outlets, high-end selective brands and RMU’s (Retail Merchandising Unit)
➢ Managed design & implementation of tenancy & FM mobile application & migration from Excel to ERP system
➢ Management of other assets such as shops, offices, buildings, towers, multiple villas compound, multi-storey car park
ADCP Abu Dhabi Commercial Properties. A subsidiary of ADCB Abu Dhabi Commercial Bank - UAE, Abu Dhabi (International Bank).
Oversee the management of mixed-use private estates owned by Royal family of Abu Dhabi:
➢ Property management
➢ Rental forecast & Monthly market reviews
➢ Maintenance reporting
➢ Legal & Financial reporting
➢ Landlord’s relations
➢ Leasing, tenants screening & strategic pricing
Emaar Business Park project is a HNWI, consists of four iconic commercial complexes, hosting local & international conglomerate Banks and companies, located in the Greens at Sheikh Zayed Road, Dubai.
Oversee commercial & retail management pertaining to:
➢ Property management department
➢ Total facilities management, hard & soft services
➢ Long-term leasing 5-10 year’s leases
➢ Management of car park circa 200k Sq. Ft.
➢ Classified & listed the four iconic buildings in RERA calculator/ index as a standalone project under the Greens district as it was listed under Tecom district, further classification resulted in increasing rental rates per Sq. Ft.
➢ Managed property refurbishment
➢ Managed to substantially elevate ROI for the sake of selling the properties to investors
Arabtec Construction. An international subsidiary of Arabtec Holding PJSC - UAE, Dubai.
Oversee the management pertaining to residential property management & leasing department, senior staff accommodations, AMC’s and facilities management.
Oversee the management pertaining to residential & industrial property management, sales & leasing
1. P.D. in Diplomatic Relations – Harvard College USA 2. CLSSBB Certified Lean Six Sigma Black Belt BKO/BKE Accreditation 3. CSSBB Certified Six Sigma Black Belt – QFD Specialist Accredited 4. Diploma – Operations management CPD Certified 5. ISO 9001:2015 ‘Quality Management Auditor’ 6. ISO 22301 BSMS ‘Business Continuity Management 7. PMI-ACP Project Management in Agile – Agile Certified Practitioner 8. QFD Certified Quality Foundations Deployment 9. M-MBA - Business Strategy Consulting 10. MBA - Strategic Innovation Management 11. Security Systems Installer, Surveillance – Dubai Police (Grade94%) 12. Excellence Principal Assessor 2023 – Excellence Program Awards UAE Executive Council – Government of Ajman 13. Compliance Foundations – ADCB Bank, Abu Dhabi 14. Information and Physical Security Awareness – ADCB Bank 15. Anti-Money Laundry Advanced AML – ADCB Bank 16. Fraud Awareness – ADCB Bank 17. Business Continuity Planning – ADCB Bank 18. Change Management for Organization, NASBA CPE 19. Performance Improvement Projects for Management Consultants 20. Quality Management for Business Excellence