Yazid Shabana

• Lead operations across 15 retail locations and supervise more than 60 employees.
• Analyze regional performance metrics, sales trends, and operational KPIs to improve profitability.
• Develop data-driven strategies using SQL, Python, Excel, and business intelligence concepts.
• Partner with senior leadership on forecasting, budgeting, staffing, and business planning.
• Coach and develop high-performing teams while consistently exceeding revenue goals.

• Managed daily retail operations, staffing, budgeting, and customer experience.
• Created performance reports and dashboards to monitor KPIs.
• Performed root-cause analysis to improve operational efficiency.
• Improved sales performance through data-driven coaching.

• Provided technical support and customer service.
• Tracked sales performance and operational reports.
• Supported high-performing retail teams in achieving sales objectives.