Human Resources & Admin Manager
Brmaja
مجموع سنوات الخبرة :22 years, 7 أشهر
Achievements:
* Started the business in Egypt from scratch.
* Established our Sub-Saharan Africa offices (Nigeria - Kenya - Tanzania - Rwanda - Uganda)
* Started our offices in the Gulf and North Africa (KSA - UAE - Tunisia - Morocco)
* Recruited all our teams
* Set the structure for our different Platforms:
- Mobi-Med (a Health Care Mobile Application operates in Egypt & Africa)
- XYZ Circle (a Platform that connects Freelancers to Employers)
- Arabie (online platform where Arabic language students meet instructors)
- Glaztor (eCommerce Platform operates in the Gulf area)
- Syana Express (Maintenance Services operates in Gulf area)
- An Nisa (Women Taxi operates in Kenya)
Duties:
-Set the manpower plan according to the business plan. -Develop the company structure and salary scale according to the average market salaries in each country region. -Created all job descriptions & requirements. -Filled in all the required positions for a booming start with zero hiring cost. -Managed the agreements with governmental parties to facilitate our work; (ITIDA Egypt - Commercial Register in each country region - Insurance Offices - Tax Offices). -Developed & implemented the HR strategies, Policies & Procedures. -Developed the performance management system and KPIs for all departments in each country. -Helped in setting sales offices targets. -Responded perfectly to the Covid-19 challenge and made a remote work plan for all the company. -Kept the business growing and expanding as planned during the spread of the pandemic. -Worked on making Brmaja the employer of choice by boosting the EVP, Employer Branding and creating a positive work environment for all employees. -Promoted corporate values and maintained a positive healthy culture through good employee relations management. -Ensure legal compliance in each country region we are working at. -TNA for all departments according to the employee’s performance appraisal & new business needs. -Applied appropriate HR Metrics to make sure we are on the right track.
Achievements:
* Managed the Liquidation Phase of the business in Egypt.
1. Follow up the recruitment process and search for the required staff.
2. Coordinate with the Program Manager to conduct interviews, selections and appointments.
3. Monitor the attendance system and submit reports to the HR Manager at The Group - Doha.
4. Manage staff files and organize their leaves and vacations.
5. Undertake all administrative tasks related to communication between the branch of Esnad Technology and the headquarters in Doha.
6. Issue all types of certificates to employees in respect of communication with external parties.
7. Make periodic appraisal of the staff (semi-annual / annual) in coordination with the Programs Manager, and submit the final appraisal reports to the HR Manager at The Group - Doha.
8. Undertake all administrative tasks related to communication between the branch and the headquarters in Doha.
9. Manage the relationship between Esnad Technology and IST, and represent it for taxes and social insurance, and before all government and non-government agencies.
10. Represent the company and use its own bank account.
11. Any other tasks assigned by the Chairman and the HR Manager at The Group - Doha.
Achievements:
* Lead the Branding process for the company name in the Job Market by improving employee satisfaction and loyalty by 50% through good employee relations management and applying new benefit programs.
* Revised and rewrote outdated staff handbook, including revising
outdated policies to ensure compliance.
* Reduced staffing time, from time-to-post to time-to-fill by 25%.
* Significantly reduced hiring cost by increasing employee’s retention and decreasing turnover rate by 75%. Also by managing high Head
Hunting skills that reduced the need for hiring recruitment agencies.
* Enhanced the quality of Human Capital and improved the company Culture by applying powerful effective recruitment and selection methods.
* Created and applied new salary/Commission schemes for various departments specially sales department, in order to attract good
candidates, retain and motivate employees.
* Helped in improving the HRIS within the company.
Duties:
- Creates a positive work environment for all employees -Analyses company manpower requirements. - Responsible for managing and operating HR software application “Infinity”. -Develops and implements recruiting and screening procedures to attract and secure qualified candidates. -Interview, select and recruit best calibers. -Use various techniques to retain employees and increase their satisfaction. -Response to employee complaints. -Conduct a training assessment need analysis. -Handles requests for training and transfers within the company -Seeks advice from Human Resources Consultants and external educational institutes. -Ensures compliance with company HR policies and procedures, as well as labor law. -Ensures disciplinary action is taken as required when needed. -Establishes and maintains complete and accurate employee files. -Handles personnel issues such as social insurance, vacations, and sick leaves. -Administers and analyses annual employee survey. -Conduct Training assessment need analysis in coordination with managers. -Monitors all company based training. -Ensures that all employees attend mandatory training sessions, and maintains documentation of their attendance -Administers special employee promotions. -Ensures that all new employees receive structured employee orientation and receive the Employees’ Hand Book. -Directs and co-ordinates the payroll, bonuses and performance appraisals. -Communicates standards of performance to employees -Evaluates employee performance regularly. -Ensures that Department Managers and Supervisors conduct performance appraisals in a well-planned, professional, non-discriminatory way -Keeps Department Managers and General Manager informed of performance appraisals results. -Conducts salary survey annually and recommends salary structure to Department Managers and President. -Conduct Exit interviews for leaving employees, making sure they signed all the Exit forms, including Form 6 Insurance, paid all their financial dues if any, returned their ID card, done handing their work over, and received their experience certificate and a recommendation letter.
Achievements:
* Settled the HR department from scratch.
* Helped in improving the company culture
* Put all the company's Job descriptions.
* Applying a performance based Reward System
Duties:
- Manage, inspire and hire the best employees for vacant positions. Hold interviews. - Perform a variety of job duties. - Create a wanted ad and interview candidates. - Ensure the best candidate is selected for the position. - Keep applications of particularly qualified people who may be considered for future positions. - Interview current employees to assess their satisfaction with their job. - Available for inquiries at any time from employees. - Accept feedback and applying it to creating a more effective workplace. - Report to senior executives. - Gives an overview of employee relations and offers suggestions on what the company can do to increase productivity.
Achievements:
* Applied a periodical check system to ensure that internal policies
and procedures, and applicable laws and regulations are followed in
order to discover and prevent fraud.
Duties:
- Manages the day-to-day operations of the Human Resource department. - Manages the administration of the human resources policies, procedures and programs. Carries out responsibilities in the: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.
Responsible for: recruiting and staffing. Performance Management, and improvement systems. Organization development. Employee orientation, development, and training. policy development and documentation. Employee relations. Company employee communication. compensation and benefits administration. Employee safety, welfare, wellness and health. Employee services and counseling. Originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Coordinates implementation of services, policies, and programs through Human Resources staff; reports to the Human Resources Director, and assists company managers about Human Resources issues.
Achievements:
* Employee of the month for many times
Duties:
Maintain employee records (soft and hard copies)
Update HR databases (e.g. new hires, separations, vacation and sick leaves)
Assist in payroll preparation by providing relevant data, like absences, bonus and leaves.
communication within the company.
Developing various reports for management, which make it easy to make decisions regarding the current
resources.
Prepare paperwork for HR policies and procedures.
Process employees’ requests and provide relevant information.
Coordinate HR projects, meetings and training seminars.
Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
Manage the department’s telephone center and address queries accordingly.
Prepare reports and presentations for internal communications.
Provide orientations for new employees by sharing on-boarding packages and explaining company policies.
Strategic Management – Recruitment and Selection – Training and Development – Compensation and Benefits – Employee Relations – Labor Law - Human Resources Information System HRIS
PHASE ONE • Financial Accounting • Economics • Research and Quantitative Business Methods • E-Business and E-Commerce • Leadership, Governance and Corporate Sustainability, Part 1 PHASE TWO • Strategic Management • Corporate Finance • Managing People and Motivation • International Marketing • Leadership, Governance & Corporate Sustainability, Part 2 PHASE THREE (Business) BUSINESS • International Business Law • Operations Management • Economics of Money, Business and Finance • Business Ethics • Leadership, Governance & Corporate Sustainability, Part 3 PHASE FOUR Completion of all assessments.
Very Good GPA first two years
Science Section
