Marketing & Tour Manager
Living Lebanon
Total years of experience :11 years, 6 Months
Developed and executed print and digital marketing campaigns, while managing weekly tours and creative services.
- Developing strategies and tactics to get the word out about our company and drive qualified traffic.
- Deploying successful marketing campaigns and own their implementation from ideation to execution.
- Experimenting with a variety of organic and paid acquisition channels.
My role there involved supporting company managers and employees in the area of recruitment, performance management, training and development.
Assist the Human Resources Department with high volume recruiting for Multi-Family, Commercial and Corporate level positions including scheduling interviews, training activities, orientations and presenting offer letters through the Application Tracking System.
Worked closely with the VP to create and launch BD function, including hiring and scaling the team, creating scripts and customer personas and established three business plans.
Completed On-Site training with set objectives, pieces of training and techniques on different functions in the bank, and participating in social events while performing tasks of counter operations, CSO, Spring and PinPay ambassador, and outdoor retail missions.
Built human resources skill set, while understanding the generally high level and tactical pieces involved in recruitment and communication for internal and external audiences.
Focus on customer service and building relationships while providing styling advice, collaborating with the store team to drive sales, maximize visual merchandise presentations to compete with international and national branches.
Assuring High standards and quality of client service, dealing with money and customer satisfaction, organizing the floor team problems and sort complaints.