senior product manager
Citibank
Total years of experience :15 years, 1 Months
Customer: CITI Bank Global
Project : Global Avataar
Role : Citi Bank Offshore BA
Responsibilities:• Worked with CITI Bank Global team to provide a enhanced web portal for the existing functionality of Credit Card Rewards Function - Registration screen, Inquiry Screen, Rewards Redemption, Rewards History, Turbo Points, Expiry points.
• Conducted user interviews to understand the Credit Card Services experience and organized workshops with Business to gather, understand, and set client's project goals, objectives, complex business needs and potential opportunities and risks.
• Performed GAP analysis of the existing functionality of Rewards • Created requirement docs for the existing functionality by performing a code walkthrough and reconfirm the same with demanding business users.• Timely delivery of the Scope doc, functional requirement spec, BPMN Diagrams, Process workflows, Use cases, and Defect trackers.
• Prepared test plan, test scripts and test cases to facilitate the UAT and manual testing.
•Worked extensively on CBOL functionality designed and developed the Use Cases, Activity Diagrams and Sequence Diagrams using UML.
Customer: VFS Global Services Private Limited
Project :VFS Application Development & Enhancement
Role : Business Analyst
Responsibilities:
•Worked with VFS team members to identify and analyze user requirements, acted as a link between the business units and IT, helping to discover the user needs and the solution to address them.
•Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management
•Managed schedules and collaborated with different teams working on the project
•Assisted with required data analysis, interpretation, correction and document presentation for various assignments
•Organized client meetings with Development team leads on regular basis regarding implementing various global processes to smoothen the working of the project and reduce communication errors.
•Managed Configuration and Change Management, achieved stakeholders agreement on current vision in the context of the current architecture
Customer :Agheera GmbH
Project : Balu
Role : Business Analyst/Onsite Coordinator
Responsibilities:
• Worked for Agheera Project at Onsite(Dusseldorf Germany) as a Business Analyst and onsite co-ordinator.
• Agheera Project was developed on cloud computing platform using latest Microsoft Azure Technology.
• Discovered and implemented Windows Azure Diagnostics tool for Performance monitoring and analysing the bottle necks.
• Analyzed the client requirements and provided well suited solutions with complete research and guidance on compliance, risk and security for building business scenarios.
• Checked with development team for proofs of concepts for implementing various functionalities. • Analyzed and prepared business cases considering the scalability and operational cost models of cloud computing to meet Project Budget and performed risk analysis.• Prepared Capacity Statement and Test Plan for the Project.• Prepared and assigned tasks to development and testing team using JIRA tool for each sprint.
Customer:Pfizer Pharmaceuticals
Project :Engage
Role: Business Analyst/Scrum Master
Responsibilities:
• Responsible for collecting and analyzing user and system requirements.
• Prepared Business Requirement Document and used Rational RequisitePro to manage, analyze, and convert business requirements into functional specifications
• Prepared Wire-frames from Business cases, Developed use cases from requirements and created UML diagrams such as use casediagrams, activity diagrams
HP/Mphasis (Eon IT Park -Pune) Role: Business Analyst
Responsibilities:
• Extensively gathered requirements from all users, experts, and key personnel to understand the current functionality of the existing system for HP Compaq and Presario Notebooks .
• Performed in-depth Gap analysis with different business groups to ensure that the system initiatives are met
• Assisted in modeling and documenting the end-user's AS-IS workflow and TO-BE business processes
• Created artifacts such as use cases, and developed Use Case Diagrams, Activity Diagrams and Sequence Diagrams using Rational Rose and MS Visio.
• Analyzed and maintained business and system requirements using Requisite Pro
• Involved in documentation during various phases of product life cycle.
• Designed requirements traceability matrix to trace/manage business requirements.
• Researched best industry practices and implemented best practices via template and process improvement
Customer: British Gas (UK) 06/2007 - 12/2009
Role: System Analyst
Responsibilities: • Studied and analyzed similar applications and brainstormed to gather effective requirements for the system
• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS) and used RequisitePro to maintain the requirements
• Used UML notations and RUP methodology to analyze and translate business requirements into system specifications.
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Interacted with the development and testing teams to improve overall quality of the Application.
• Managed Traceability matrix to trace Business Requirements, Functional Requirements, and Use Cases
• Identified opportunities for business process improvement and initiated efforts to make improvements
• Assisted in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing
AVCOE, Pune University • Bachelor of Technology in Electronics and Telecommunication with distinction 69%