Sales Team Leader
Sephora Middle East
Total years of experience :9 years, 7 Months
▪ Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
▪ Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
▪ Hire, train, develop, and supervise staff
▪ Provide staff with feedback, coaching, and performance evaluaons
▪ Coordinate daily staffing and staffing schedules
▪ Ensure the store complies with outlined safety policies and proceduces, as well as state and local health regulaons
▪ Make sure wages, work hours, and equal employment opportunies are upheld according to federal and state laws
▪ Perform administrave tasks to support the smooth operaon of all store operaons, including the mely submission of all personnel paperwork, preparing and subming reports, and monitoring sales receipts and cash
▪ Monitor stock and inventory, and perform quality assurance
Customer service
Dealing with different kind of passengers