يونس Ouirgani

- Supervise and motivate the team.
- Monitor the performance KPI / SLA to achieve the objectives.
- Coaching agents on the ground for the rise in skill and work with them to improve their axes.
- Place the interviews start and end of mission.
- Integrate new recruits and raise in skill.
- Make tapping side by side at a distance.
- Facilitate training / refreshs.

Technical supervision of a team of 12 technicians major accounts (Provide technical management of the activity Develop and implement action plans to team work; Track and analyze dashboards activity monitoring

Guarantor of qualitative and quantitative results of a team of technicians hot liners, motivation and facilitation of the plateau