Customer service
aramex
Total years of experience :3 years, 2 Months
2010 -2011
Scope of work: • Managing & handling customer's requirements, inquires, complains & services.
• Coordinating between customers (project accounts) & all deferent business units - Home Building Materials Division.
• Follow up projects progress & quotations in order to promote and increase sales.
• Guide & advice customers, introducing, supporting all business units activities.
Al Ghanim Engineering Group
Sales Outdoor - CAC and Elevators maintenance
2011 Skills Proficiency
• Microsoft Word, Excel, Access, PowerPoint & Outlook
• Hard working
• I have a background on Home Automation System.
• Ability to work with the management under pressure.
• A questioning mind, with the desire to do things better.
Practical Training: • Home Automation system in Alghanim Industries
☒ ARAMEX delivery unlimited company
Customer service (shop & ship)
2012 - Present
Scope of work:
• Managing & handling customer's requirements, inquires, complains & services.
• Solve the cases that given from other stations
• Communicate and track shipments with our branches around the world
Academic position
• Also I have worked in Viva Telecom Company as a customer services. ( 2008)
• Also I have worked in Sun Rise Global Company as a promoter. ( 2008)
• Also I worked in Philip Morris Company as a promoter. ( 2008)
• And now I'm working in aramex as a sales man
☒ Yusuf Ahmed Al Ghanim & Sons Co.
Customer Service - AFKAR Projects centre
* Working with the LOYAC organization (social studies) 2008 - Amman, Jordan
Personality
* Social
* Satisfied
* Gentle personality to deal with people
* Appreciating Team work
Sequence of Ambitions
Looking forward to: * Working in a remarkable company in order to make a good experience
* Growing up with the company and reaching greater positions
* Getting to know and deal with every part in my company dealing with my major, and be great in it
Wataniya School - scientific and Graduated in June, 2005. * Gained the certificate with mark of 54.1% University:
* Australian College of Kuwait * Diploma of business management