Yousef ibrahim hassan abdel shafy, Receptionist

Yousef ibrahim hassan abdel shafy

Receptionist

cleopatra hospitals group

Location
Egypt
Education
Bachelor's degree, social science
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Receptionist at cleopatra hospitals group
  • Egypt - Cairo
  • May 2019 to December 2023

Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Announcing clients as necessary.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Answering, forwarding, and screening phone calls.
Sorting and distributing mail.
Hiring, managing, and developing the junior administrative team.
Provide excellent customer service.
Scheduling appointments.

Waiter at palm club hotel
  • Egypt - Cairo
  • June 2015 to June 2019

Greet customers and hand out menus.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform patrons of any specials.
Deliver meals and beverages to tables when they have been prepared.
Check that customers are satisfied with their meal.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.

Education

Bachelor's degree, social science
  • at Helwan University
  • July 2019

The social sciences are of great importance in all areas of life, especially in the areas of social care, primary care, the justice system, and business,

Specialties & Skills

Sales skills
Presentation Skills
problem solving skills
Client Service
Customer Service
Basic computer and system skills
Friendly, helpful, confident and engaging personality
Basic administration skills
trong communication skills and IT fluency.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.
Excellent organizational skills.
Basic numeracy skills.
The ability to stand for extended periods.
Emotional Control
Following Complex Instructions
Knowledge of Basic Security and Fire Inspection Procedures
Safety Management
Written and Verbal Communication
Reporting Skills
Good portfolio for video editing and videography
Ability to plan and make proper coverage for our events
Knowledge of how to use lights in video making
Ability to use video editing and photo editing software (Adobe Premiere, After effects, photoshop, e
Having a sense of humor is a plus and tolerance for all team members
Understanding of Microsoft Office and/or Google Workspace
Ability to type a certain rate of words per minute
Familiarity with graphic design and desktop publishing
Prepare accurate reports
Ability to write persuasively

Languages

Arabic
Native Speaker
English
Intermediate
German
Expert

Training and Certifications

بكالوريوس العلوم الاجتماعية (Certificate)
Date Attended:
June 2019
ICDL (Certificate)
Date Attended:
March 2018

Hobbies

  • reading
  • Joining centers to benefit from courses that teach new activities.
  • travel