Yousef Abu alragheb, HR - Help desk Specialist (Project Coordinator)

Yousef Abu alragheb

HR - Help desk Specialist (Project Coordinator)

Al-Mulla Group

Location
Kuwait
Education
Bachelor's degree, Business Administration
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

HR - Help desk Specialist (Project Coordinator) at Al-Mulla Group
  • Kuwait
  • My current job since April 2019

- Sourcing candidates throw LinkedIn, Bayt.com. etc.
- Follow up with all departments.
- Coordinate with all departments, problems solving and provide best solution to senior level.
- Follow up on pending issues, actions feedback and perform additional duties as directed.
- Resourcing and recruiting with the client to match human resource capabilities to the strategic and operational needs.
- Searching for the mostly fit candidates according to the job requirements.
- Received call and take the service requests and follow up with technical and engineers.
- Received call and take the service requests and follow up with technical and engineers.
- Issue and close CM, SR requests by Maximo System.
- Generate the daily reports and sent them to concern persons.
- Prepare and close PM work orders by Maximo System and submit to concern department.
- Prepare weekly and monthly reports about employees working hours, to support resourcing and recruiting process.

HR at Alborsa International Co
  • January 2018 to January 2019

Conducting Recruitment Campaigns.
- Providing from time to time support and feedback to employees on indemnity
calculations.
- Handling and follow up the Legal matters for company
- Ensure that all required information is provided to the labor office on a timely
manner including the monthly salary certificate
- Annual budgeting for HR Department.
3
- Ensure the validity of residency status for all staff and facilitate issuing visas.
- Keeping an excellent relation among the company’s Employees.
- Interviewing candidates for senior Positions.
- Payroll in Preparing the monthly salaries / Indemnity / annual leave calculation.

HR at Kuwait Technical College (K-TECH)
  • January 2015 to January 2018

Personnel Department in charge.
Job accomplishment:
- Rescoring and recruitment Campaigns.
- Designing Employee Performances & Assessments.
- Providing from time to time support and feedback to employees on indemnity
calculations.
- Supervising the recruiters in the preparation of job description for all position in the
company
- Developing the company policy.
- Handling and follow up the Legal matters for company
- Ensure that all required information is provided to the labor office on a timely
manner including the monthly salary certificate
- Annual budgeting for

HR at KHARAFI NATIONAL KSC
  • Kuwait
  • January 2010 to January 2015

- Controlling the Kharafi National Employees Information in Oracle ERP.
- To contribute to the Demobilization of employees in accordance with Company
procedures & policies and local Labor Law.
- To support the effective & efficient dealings with appropriate Ministries and
Embassies, with special regard to Visas and Residency Formalities.
- To verify all employment contract-associated paperwork in accordance with
Company procedures & policies and local Labor Law.
- To maintain professional confidentiality in relation to dealings with personal
employee information and Company’s sensitive issues.
4
- Preparing office correspondence Emails, Filling and maintenance of employees
personal files.
- Preparing reports as per superior's request.
- Contacting with Cost Centers and Various Ministries.
- Handling Termination Area Process :
Cancellation Follow UP.
Transfer from Company Follow UP.
Overdue Follow UP.
Absconding Case & Police cases follow UP.
Ticketing.
Refund Insurance.

Data Entry at Jordan Premier Brokers
  • Jordan
  • January 2007 to January 2009

- Create accurate data records and reports.
- Ensure that data is correctly entered, stored and maintained.
- Prepare & type documents and reports accurately.
- Store and classify, file and retrieve information according to content,
Purpose, user criteria or numerical.

Receptionist at InterContinental Hotels Group
  • Jordan - Amman
  • January 2003 to January 2006

Responsible for meet daily guests and daily cash inventory.
- Responsible for duty check list, work plans.
- Responsible for membership monthly list.
- Auditing monthly revenue.

Education

Bachelor's degree, Business Administration
  • at Al-zaytoonah University Of Jordan
  • February 2007
Bachelor's degree, Business Administration
  • January 2007

in

Specialties & Skills

Receptionist
Administration
Data Entry
MICROSOFT OFFICE
RECRUITING
AUDITING
BUDGETING
CONTENT MANAGEMENT
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert