Coordinator, Revenue Customer Relation Y
Marafiq
Total years of experience :26 years, 8 Months
Collect payments from customers in order to ensure the proper flow of cash within the company.
Reporting to Supervisor Revenue, the jobholder is responsible for the collection process of Revenue from customers. Response time to the customer is crucial within the Customer Relations function. Although there is no formal competition to Marafiq in Yanbu, it is likely that the market will become more open in the future; making it imperative for Marafiq to build customer loyalty through the standard of its customer services.
- Account Reconciliation
- Disconnections & Reconnections
- Reporting:
- Customer Service:
- Safety, Quality & Environment:
- Handling the Letters of Credit
- Follow up the customer payment
- Creat the financial documents in SAP
- make weekly Delinquent Report
عملت في إدارة التسويق والمبيعات قسم حسابات العملاء،بقسم الإعتمادات المستندية البنكية SAP وإستقبالها من قبل الزبائن ومراجعتها وعمل الإجراءات اللازمة وحفظها في النظام
ومن ثم تسجيلها على طلبات البيع ، وطبع الفواتير للزبائن كل عشرة أيام ومن ثم إرسالها عن طريق البريد السريع.
To check the L/C received from customer or bank.
Send amendment request to customer if needed.
Reviewing of the LC conditions with sales representatives and do the
necessary amendments if needed.
Review LC conditions with sales order on SAP.
Update new LC excel sheet.
Update weekly report on excel sheet.
Send weekly report to sales staff every week.
Prepare LC documents after run the billing every 10 days.
Prepare summary invoice.
Register the submitted document on excel sheet.
Follow up the discrepancies if any the banks and customer.
Follow up the payments with bank to insure that payment paid on the due date.
Close the file of LC utilized or LC expired.
Business Administration