Yousef Dughlas

Contact the customers in Libya (ISP, Banks, Oil company, Hospital…) to follow-up the project, trouble shooting, provide new services and development through Local companies (MGM, Leaders, MTS), make new offers for development the business they already run .

Established Cisco department in MTS Company, qualified The Company to be a partner with Cisco, and I have worked as Cisco projects manager, Consultant, and Network Architecture, Meeting the new company owners and the Decision makers offering them IT services, Applications, Network Solutions…., Sharing in planning and marketing with MTS CEO in planning for Marketing and contact new companies in high level managements, Develop the company business with all departments (Cisco, IBM, Microsoft, Archive Systems, Storage, ERP, HR, Applications, Citrix) in Libya With MTS Company in the following sectors:-
Banks sector. Health sector. Government sector. Education sector. Oil & Gas sector. Telecom sector. Private sector.

Design complex networking and connectivity solutions for Small, Medium, and Enterprise customers, Security Government Network (SGN), National Broadband Network (NBN) of Jordan, Banking network, and Small Medium Business SMB. control the flow of services and support elements from order until delivery to the client in terms of quality and time. coordinates the Network Service Team including close cooperation with the Maintenance and Services manager and suppliers via sourcing as well as with the Project Management. Support and troubleshooting complex cases for Cisco Routers, Switching and security appliances.

switching, routing, security, voice, IP telephony, Data Center, network design, technical pre-sales, project implementations and delivery, cabling design, Cisco project supervisor, Small and Medium Cisco project manager.
Technical Support Progress Soft (PS), Jordan 2004 - 2005
Technical support for Cisco Network for banks, Cisco engineer, Technical Trainer for software and hardware for Cisco Devices and bank applications, Support software for banks (smart bank software).


Technical Support Philadelphia University, Jordan 2002 - 2003
Network administrator, Maintenance Network Devices, Technical Support, PC hardware and software maintenance, Network cabling.
Sales & Technical Pre-sales Jabal Ali free zone, Dubai - UAE 1998 - 2000
I worked in sales of construction material, and technical pre-sale for industrial and engineering electric devices, PC, Data & electrical Cables.