Yousef Yacoub, senior sales officer

Yousef Yacoub

senior sales officer

Warba bank

Location
Kuwait - Hawali
Education
Diploma, business managment
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

senior sales officer at Warba bank
  • Kuwait - Al Kuwait
  • My current job since January 2016

* Responsible for the overall achievement of the Sales targets set by the management. Selling banking products.
* Identifying business opportunities by listing new companies.
* Handling customer queries and providing feedback.
* Opening New salaries accounts
* Giving the employees all the non-cash facilities
Describing the characteristics, rewards and risks of any particular security
* Informing the customer of tax implications for each loan.

Direct sales at National bank of Kuwait
  • Kuwait - Al Kuwait
  • January 2015 to December 2015

* Do meetings with big companies
* Opening New salaries accounts
* Giving the employees all the non-cash facilities
* Reporting everything to the team leader
* Describing the characteristics, rewards and risks of any particular security
* Informing the customer of tax implications for each loan
* Meeting regulatory compliance standards

customer service at aramex
  • Kuwait - Al Farawaniyah
  • April 2012 to October 2014

Managing & handling customer’s requirements, inquires, complains & services.
* Solve the cases that given from other stations
* Communicate and track shipments with our branches around the world
* listening to customer requirements and presenting appropriately to make a sale
* negotiating on price, costs, delivery and specifications with customers
* challenging any objections with a view to getting the customer to buy
(Manage the point of contact between the clients and Aramex by arranging new
Subscriptions customer service standards and quality.
* Explain and promote the Shop & Ship service to potential customers to ensure full
Understanding of the service.

Customer Service – AFKAR Projects centre at Yusuf Ahmed Al Ghanim & Sons Co
  • Kuwait - Al Farawaniyah
  • January 2010 to March 2012

* Managing & handling customer’s requirements, inquires, complains & services.
* Coordinating between customers (project accounts) & all deferent business units - Home Building Materials Division.
*Follow up projects progress & quotations in order to promote and increase sales.
*Guide & advice customers, introducing, supporting all business units activities.

Education

Diploma, business managment
  • at australian college of kuwait
  • June 2010

Diploma of business management

Specialties & Skills

Microsoft Office
Microsoft Outlook
Microsoft Excel
Customer Service
PHOTO SHOP
Excel, Access
Microsoft Word
PowerPoint & Outlook
INTERNET

Languages

English
Native Speaker
Arabic
Native Speaker