Help Desk Support Level 2 | Active Networking Intern
Fidar Network Co.
Total years of experience :0 years, 0 Months
Overview: Dynamic and driven Network Administrator Intern with a focus on providing comprehensive network and IT support to major factories and large organizations. Skilled in troubleshooting, resolving technical issues, and ensuring seamless network operations. Collaborative team player with a commitment to delivering exceptional customer service and contributing to the efficiency and success of IT infrastructure. Key Responsibilities: Assisting senior network administrators in maintaining and optimizing network infrastructure for diverse clients, including major factories and large organizations. Providing front-line help desk support, resolving technical inquiries and issues promptly and effectively to minimize downtime and ensure uninterrupted operations to our clients. Conducting network monitoring and analysis to identify and address performance bottlenecks, security vulnerabilities, and other potential risks. Assisting in the configuration, installation, and maintenance of networking equipment, including routers, switches, firewalls, and access points. Collaborating with cross-functional teams to implement network upgrades, expansions, and enhancements to meet evolving business needs. Documenting network configurations, procedures, and troubleshooting steps to ensure comprehensive knowledge sharing and continuity. Participating in IT project initiatives, including system upgrades, migrations, and deployments, contributing to successful project outcomes.
Expanding companys network infrastructure to multiple floors and configuring Cisco switches and router for the companys specified requirements Optimizing network configurations and bandwidth allocation, resulting in improved network speed, reduced congestion, and enhanced overall efficiency Maintaining and monitoring network equipment including routers, proxy servers, switches, WAN, DNS and DHCP Implemented on-page and off-page SEO optimization techniques, leading to significant improvements in search engine rankings for targeted keywords and phrases Managing and maintaining a Wordpress website Beta Testing Companys startup mobile application and working on bug fixing and pushing updates for better user experience .
WHAT
Setting up and maintaining workstations with necessary peripherals Upgrading Network infrastructure to meet the companys expandable requirements Installing and configuring appropriate software and functions according to specifications Providing orientation and guidance to staffs on how to operate new software and computer equipment
Setting up and maintaining workstations with necessary peripherals Installing and configuring appropriate software and functions according to specifications. Providing orientation and guidance to staffs on how to operate new software and computer equipment .
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