Youssef El afifi, Sales Representative

Youssef El afifi

Sales Representative

Villeroy&Boch Store

Lieu
Egypte
Éducation
Diplôme, Economy, Russian language course
Expérience
12 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 8 Mois

Sales Representative à Villeroy&Boch Store
  • Fédération de Russie
  • juillet 2014 à septembre 2015

• Responsible for the maximizing sales the brands represented by the company to retail customers.
• Execute sales plans and special promotions towards the achievement of predetermined sales goals.
• Provided a quality service for the clients.
• Merchandising and building displays of product, etc.

Store Manager à Villeroy&Boch Store, City Stars Mall
  • Egypte - Le Caire
  • février 2009 à mai 2014

• Responsible for the day-to-day operations of a store, for reaching sales targets and increasing profits.
• Dealing with customer service issues such as queries and complaints,
• Overseeing stock control and receiving orders, etc.

Sales Team Manager à Cairo Airport Duty Free
  • Egypte - Le Caire
  • octobre 2006 à février 2009

• Leading by example, coaching, supporting and motivating sales executives to achieve and exceed targets.
• Take part in all aspects of the sales process, etc.

Sales Executive à Cairo Airport Duty Free
  • Egypte - Le Caire
  • août 2004 à octobre 2006

• Greeting customers who enter the store, answering queries from customers, giving advice and guidance on product selection to customers.
• Develop detailed knowledge of the full product range.
• Delivering excellent customer service and ensuring customers have a great shopping experience, etc.

PR à Magic Shipping Agency
  • Egypte - Le Caire
  • décembre 2002 à juin 2004

• Build, maintain and manage connections between company and its clients.
• Coordinate all public relations activities.
• Organize transfer.

Éducation

Diplôme, Economy, Russian language course
  • à Saratov State University
  • juin 2015
Baccalauréat, Business Administration (English Section)
  • à Modern Academy for Computer science and Management Technology
  • juin 2002
Etudes secondaires ou équivalent, Secondary Certificate
  • à Yehia El Rafeay Languages School
  • juin 1997

Specialties & Skills

Public Relations
Communication Skills
Problem Solving
Customer Service
Internet
RMS program
MS OFFICE
SALES TEAM
SENIOR SALES

Langues

Arabe
Expert
Anglais
Expert
Russe
Expert

Formation et Diplômes

Summer Training (Formation)
Institut de formation:
Arab bank

Loisirs

  • fishing