Youssef El afifi, Sales Representative

Youssef El afifi

Sales Representative

Villeroy&Boch Store

Location
Egypt
Education
Diploma, Economy, Russian language course
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Sales Representative at Villeroy&Boch Store
  • Russian Federation
  • July 2014 to September 2015

• Responsible for the maximizing sales the brands represented by the company to retail customers.
• Execute sales plans and special promotions towards the achievement of predetermined sales goals.
• Provided a quality service for the clients.
• Merchandising and building displays of product, etc.

Store Manager at Villeroy&Boch Store, City Stars Mall
  • Egypt - Cairo
  • February 2009 to May 2014

• Responsible for the day-to-day operations of a store, for reaching sales targets and increasing profits.
• Dealing with customer service issues such as queries and complaints,
• Overseeing stock control and receiving orders, etc.

Sales Team Manager at Cairo Airport Duty Free
  • Egypt - Cairo
  • October 2006 to February 2009

• Leading by example, coaching, supporting and motivating sales executives to achieve and exceed targets.
• Take part in all aspects of the sales process, etc.

Sales Executive at Cairo Airport Duty Free
  • Egypt - Cairo
  • August 2004 to October 2006

• Greeting customers who enter the store, answering queries from customers, giving advice and guidance on product selection to customers.
• Develop detailed knowledge of the full product range.
• Delivering excellent customer service and ensuring customers have a great shopping experience, etc.

PR at Magic Shipping Agency
  • Egypt - Cairo
  • December 2002 to June 2004

• Build, maintain and manage connections between company and its clients.
• Coordinate all public relations activities.
• Organize transfer.

Education

Diploma, Economy, Russian language course
  • at Saratov State University
  • June 2015
Bachelor's degree, Business Administration (English Section)
  • at Modern Academy for Computer science and Management Technology
  • June 2002
High school or equivalent, Secondary Certificate
  • at Yehia El Rafeay Languages School
  • June 1997

Specialties & Skills

Public Relations
Communication Skills
Problem Solving
Customer Service
Internet
RMS program
MS OFFICE
SALES TEAM
SENIOR SALES

Languages

Arabic
Expert
English
Expert
Russian
Expert

Training and Certifications

Summer Training (Training)
Training Institute:
Arab bank

Hobbies

  • fishing