consultant business development
Freelance
Total years of experience :31 years, 0 Months
Market research and studies for new projects and opportunities, project presentation and contract negotiation
Profit & Loss statement analyses and Operational advise for result improvement and problem solutions
Overlooking the total operation of the Holiday Inn Downtown for the owning company to insure budget is met
Market research and studies for new projects and opportunities, project presentation and contract negotiation
Responsible for insuring that all requirements of the Managing company for the new project (InterContinental Hotel Kuwait) are met and executed as per contract agreements
Starting 2012: In charge of HR activities for Central International Co.(Mother Company) and all subsidiaries
Manages the Human Resources function of the Hotel by developing the strategy aligned to the hotel’s mission, goals and objectives
Insuring HR day to day operation and issues such as recruiting, payroll, vacations, personal information and indemnity are maintained and up to date
Started as Front Office Manager in the opening team, in charge of the setup of the front office department, Budgeting, setting up work policies & procedures and staff manuals and complete work system.
•Over took the revenue position after less than one year, became in charge of revenue matters for the hotel, setting up for revenue & yield meetings with respected departments to insure budgets are achieved
•Responsible for the revenue system of the hotel (Integrated Business Planning), setting up the full hotel budget in corporation with the hotel departments, and the hotel reservation system
Started as Service Training Manager for Le Meridien Kuwait then Front Office Manager until September 2004
•Promoted to Hotel Operation Manager for the opening of Le Meridien Tower Kuwait
•Responsible for the over all hotel operations
In charge of the hotels operation during the absence of the management
•Maintaining smooth operation, solving guest problems and interacting with all guest and staff requirements.
•Responsible for the Front Office operation in the absence of the Front Office Manage
In charge of the customer service staff in the marketing department of Kuwait Free Trade Zone.
•Maintaining customer satisfaction towards the services provided by the management, which is considered to be the highest incomes for the Free Trade Zone
•Presentations and meetings with old and new clients, high net worth individuals and institutions, introducing and updating them of our products and services.
•Duties include coordination and reporting to top management, as well as follow up to ensure accuracy of work tasks assigned to the marketing department.
Responsible for the front office operation during the absence of the front office manager
•In Charge of the reception staff, organization an scheduling of the front office
•Routine public relation duties, contacting and updating guest of hotel services
•Customer relations and satisfaction of in-house guest, providing the necessary services and solutions to all of their needs.
•Worked on the hotel’s yearly marketing plan and budget in coordination with the sales and marketing team.
, and implementation of the marketing plan of the company
•Marketing research and analysis, organizing and the sales team.
Training and supervising students on all food & beverage standards & procedures
•Setting up work roster, taking charge of organizing meals and services for over 300 persons per day.