Sales Representative
hiphone telecom
Total years of experience :3 years, 4 Months
• Present, promote and sell products using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Exceeded monthly sales quota by an average of 125%, and consistently ranked as top performer.
• Coordinate sales effort with team members and other departments.
• Handle inbound calls from customer who has problem in ADSL internet and follow up customer calls where necessary.
• Received 97% satisfaction rating from customers after completed phone call.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Collaborated with team to quickly resolve customer complaints with appropriate action.
• Effectively managed approximately 50 incoming calls daily.
Studied IT (Network - Programming - Databases )