Youssef Megawer

• Improved customer data accuracy by validating and enriching records across
Microsoft systems through advanced multi-platform research, ensuring compliance
with privacy and CELA regulations.
• Reduced duplicate entries and optimized account segmentation by applying
Microsofts global and local rules (Government, Education, Nonprofit, Commercial),
enabling more precise targeting for sales and marketing teams.
• Delivered actionable customer intelligence by updating company profiles such as
industry, size, associated firms, contact details and leveraging advanced data search
and manipulation techniques to support business growth.

• Built and managed enterprise pipeline for MEP/EPC solutions—securing and
expanding key accounts including Etisalat Misr and Vodafone Egypt through
stakeholder mapping, outreach, and relationship management.
• Led the full business development cycle from prospecting to RFP coordination and
commercial proposals, partnering with engineering teams to align technical scope
with client business goals.
• Negotiated terms and structured SLAs/payment milestones, then coordinated
smooth post-award handover to projects and procurement to protect margin and
timelines.

• Guided buyers and sellers end-to-end with tailored advice and market insight,
strengthening trust and accelerating deal closure.
• Managed a mixed residential/commercial portfolio with accurate listings, up-to-date
documentation, and compliant transaction workflows.
• Conducted market analyses and property valuations to inform pricing strategies and
support client negotiations.

• Set competitive pricing structures to optimize revenue while maintaining market
positioning.
• Planned and executed promotional campaigns that strengthened brand awareness
and accelerated sales.
• Expanded sales channels and distribution partners to broaden market reach and
diversify revenue streams.

• Resolved diverse customer queries with clear, product-informed guidance and
tailored recommendations aligned to customer needs.
• Built rapport to foster trust and repeat business while maintaining a welcoming,
high-standard in-store experience.
• Supported visual merchandising and store presentation to maximize product
visibility and conversion.
• Collaborated with the team to meet sales goals and handled POS transactions with
accuracy and efficiency.