youssef mellassine

MAJID AL FUTTAIM-CARREFOUR- QATAR
CASHIER-February 2013-present
Duties
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers entering establishments.
• Maintain clean and orderly checkout areas.
• Establish or identify prices of goods, services or admission, and tabulate bills using

AL PLAICE restaurant MEDIA CITY-DUBAI-UAE
WAITER-February to October 2012
Duties
• Receive food& drink orders& serve customer requests to the standards required.
• Full product knowledge of all menu items and restaurant facilities and services.
• Making recommendations from the menu if requested.
• Answer guest queries in a polite and helpful manner
• Providing a warm welcome for customers.
• Serving dishes to customers at tables.
• Learning the names of & building relationships with regular customers.
• Relaying, preparing and setting tables for the next guests.
• Looking after guests with special needs i.e. dietary requirements, allergies,

Ben Salem Service (Impresario) -part time 2010-2011
Customer service
• Contact regular and prospective customers to demonstrate products and service
(Facilities products for rent)
• Consult with clients during and after sales to resolve problems and to provide ongoing support with manager.
• Recommend products to customers, based on

• قادرة على مساعدة العملاء على العثور على ما يريدونه
• قادرة على الحفاظ على مستويات عالية من العرض والترويج البصرية لضمان يرد مخزن جيدا
• المعرفة المنتج
• المبيعات: قادرة على وصف بدقة المنتجات المزايا والفوائد للعميل
• قادرة على دفع بيع والوصول إلى الهدف.

Wissam Store 2009-2010
Sales assistant
Selling fashionable shoes for different customers manage the stock and make orders for deliveries
• Answer customers' questions about products, prices, availability, product uses
• Managing display
• Managing cash

Al Hana Beach HOTEL Tunisia 2008-2009
Beach guard: seasonal work
Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of guests, tourists on the beach

Discovery rent car -Tunisia -part time 2008-2009
Sales agent: qualify customers to rent vehicles and help customers choose an appropriate car to rent
• Clean cars and fill them with petrol.
• Forward damaged rentals claims to the managers.
• Built a good relationship with customers