Youssef Younes

•Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
•Reviewed and issued contracts and purchase orders after choosing the ideal vendor and drive the procurement process.
• Negotiated corporate procurement contracts by working closely with internal and external contacts.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price, and delivery.
• Reduced costs by 40% by procuring several building material products.
• Identified cost-effective vendors and set up favorable contracts
• Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
• Assessed areas of service concern and developed improvement plans.
• Authorized purchase orders and consumables through SAP Software
• Developed productive relationships with key account holders.
• Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
• Monitored company inventory to keep stock levels and databases updated.
• Received and processed stock into the inventory management system.
• Being appointed as stakeholder manager for all running and new projects from ASHGHAL to Qatar Airways and others

• Setting up the office in the state of Qatar.
• Developed and implemented favourable pricing structures balancing firm objectives against customer targets.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Represented company and promoted products at conferences and exhibitions in UAE/ Germany and Lebanon
• Performed research to uncover potential target areas, markets and industries.
• Consulted with product development teams to enhance products based on customer interest data.
• Created reports and presentations detailing business development activities.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Negotiated, prepared and signed contracts with clients.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Researched and identified opportunities for account growth by also signing with International Suppliers Siemens / Wieland/ IDEC/ Conductix for further market expansion
• Partnered with SIEMENS Qatar to align project goals with business strategy and define project milestones.
• Kept meticulous client notes in customer relationship management application.
• Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
• Consistently exceeded quotas through penetration of new accounts and managed to have 250 clients in 3 years
• Devised effective marketing, sales and other promotional initiatives.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated and closed long-term agreements with new clients in Qatar
• Collected data and performed customer needs analysis.

• Developed relationships with clients and potential clients to improve business growth.
• Negotiated with Governmental Factories in Syria from Cement / Sugar/ Oil and Gas/ edible oil to achieve advantageous deals for company.
• Demonstrated benefits of Automation Solutions into current industries from PLC to Scada System and showcased its features to entice customers to buy.
• Set objectives and led sales team to achieve aggressive regional sales goals.
• Improved sales techniques and made sales pitches to 20-30 potential clients per quarter.
• Documented transactions and managed high-value accounts using Dolphin
• Travelled to Jordan Syria and Iraq to reach customers in international markets.
• Retained 90% of clients and brought in new clients resulting in increased revenue and improved customer satisfaction scores.
• Resolved issues escalated by technical and production departments to satisfy customers and increase confidence in Automation Solutions
• Managed accounts to retain existing relationships and grow share of business.
• Maintained up-to-date knowledge of Automation Solutions from Scada to PLC and performed competitor analysis.
• Implemented systems and procedures to increase sales.
• Created lists of potential customers based on regional markets.
• Communicated product quality and market comparisons by creating sales presentations.
• Drove sales by developing hundred-thousand-dollar contract sales.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Facilitated business by implementing practical networking techniques.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Organized promotional events and interacted with community to increase sales volume.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Targeted new markets and increased sales through proactive sales and negotiation techniques.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
• Resolved customer issues quickly
• Participated and exhibiting in promotional events like DRINKTEC Munich/ PPP KSA/ Plast India and interacted with community to increase sales volume
• Maintained relationships with customers like Danon / Maraii/ Nadec/ Nada/ Nestle and found new ones by identifying needs and offering appropriate services.
• Signed MOU with AF Compressors/ Krones/ Sidel/ Sipa/ Sacmi/ Champower
• Produced contracts, reports, letters, and proposals for clients.
• Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Developed and implemented comprehensive salesperson training program.
• Improved sales processes to streamline customer acquisition and onboarding strategies.
• Held weekly meetings with General Manager to identify techniques to overcome sales obstacles.
• Identified opportunities for growth within KSA and MENA region and collaborated with sales teams to reach sales goal.
• Establishing new sales point in Bucharest Romania
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base

• Cold called and conducted face-to-face sales calls
• Followed up with existing customers to provide additional support
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Maximized customer retention by resolving issues quickly.
• Maintained sense of urgency in answering customer questions and requests through email or voice message.
• Achieved top performance
• Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.

• Generated leads from customer referrals
• Fostered positive business relationships to promote continued interest in Barter Card products and services.
• Contacted prospective customers to present service options and explain details.
• Identified customer financial service needs to prepare proposals and sell services.
• Attending Boot camps in Jordan and Cairo
• International Training in Cairo, Australia, Thailand and Malaysia
• Gaining Certifications and rewards for goal achievement