Operations Manager
Antoine Saliba
Total years of experience :8 years, 3 Months
• Oversee daily operations of showrooms and head office.
• Maintain showroom appearance, including merchandise, cleanliness, signage, and decoration.
• Ensure showrooms and offices are well-maintained and fully equipped.
• Support Showroom Managers in ensuring consistent exceptional customer service.
• Manage showroom employees, including performance evaluation, scheduling, and training.
• Conduct regular team meetings for effective communication.
• Train and develop the team for outstanding customer engagement.
• Conduct monthly performance reviews and provide immediate feedback.
• Manage induction and development of new joiners through on-the-job training.
• Complete payroll activities accurately and on time.
• Ensure adherence to HR, Health & Safety policies, and company procedures.
• Build supportive relationships with showroom employees, administration, and management.
• Manage inventory, procurement of uniforms, cleaning materials, and office supplies.
• Oversee periodic inventory processes for branches and head office.
• Oversee operations and discipline of workshop employees.
• Solve issues and follow up on administration team operations.
• Follow up on supplies' shipments with the purchasing department.
• Resolve issues and ensure a smooth supply chain process.
• Support Watches/Accessories departments in all showrooms.
• Manage suppliers, invoicing, and negotiate purchase terms.
• Ensure clean and organized showroom displays.
• Monitor showroom replenishments and provide statistical reports.
International Development of Education And Leadership - IDEAL SARL Beirut-Lebanon