Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Youstina Fayez, Sales Admin

Youstina Fayez

Sales Admin·The Leaders

Egypt

Diploma, How to be a freelancer

Work experience

Total years of experience: 7 years, 6 months

Sales Admin

June 2021 - June 2021

The Leaders

Cairo, Egypt

June 2021 - June 2021

- supporting the sales department with administrative tasks
- maintain and update customer records (development companies data)

Company industry:
Marketing
Job role:
Administration

Customer Care Agent

December 2019 - December 2020

Exeed - we project

Cairo, Egypt

December 2019 - December 2020

Handling customers complaints and provide a complete information by using the right tools

Diagnose and troubleshoot technical issue including account setup and network configuration

Following up with clients to ensure the problems resolved

I seek customer satisfaction about the service to achieve the company goals in the market

Company industry:
Telecommunications
Job role:
Information Technology

Customer service and Technical support

August 2018 - November 2019

Deals card

Cairo, Egypt

August 2018 - November 2019

- handing customers complaints and provide a complete information by using the right tools and building long relationships through trust
- confirm the arrival time of the delivery representative to the customer
- opening and maintaining customer's account by recording account information
- provide users training on the usage of the application
- create new QR codes and serial numbers by using Sales Force program for new potential clients

Company industry:
Marketing
Job role:
Customer Service and Call Center

Agent

December 2017 - August 2018

MetLife

Cairo, Egypt

December 2017 - August 2018

- Making business calls and set appointment to meet the client at his/her work place
- good knowledge about the clients needs and assess risk then I present the appropriate consultant in protection and investment
- Developed long term relationship with clients

Company industry:
Insurance & TPA
Job role:
Sales

Marketing and Procurement officer

October 2015 - November 2017

O.C.G

Cairo, Egypt

October 2015 - November 2017

- Maintain exciting clients and get new clients to purchase the company products and services

- This involves contacting meetings with potential clients to know the right needsto fulfill their requirements or to buy the tender terms and specifications brochure

- build and maintain relationship with supplier

- Developed purchase requisitions and compare bids then I negotiated prices

Company industry:
Civil Engineering
Job role:
Marketing and PR

E Marketing Agent

July 2014 - June 2015

National group finance

Alexandria, Egypt

July 2014 - June 2015

- Creating and managing ads on social media and E-platforms to reach the right customer

- Receiving calls and answering customers inquiries regarding projects finance

- documented customers information and submit daily Reports by Email to my director

Company industry:
Financial Services
Job role:
Marketing and PR

sales representative

September 2014 - May 2015

Naos marketing

Cairo, Egypt

September 2014 - May 2015

- communicating with clients to understand their needs and explain products value and building relations with clients based on trust.

- Schedule the technician visit to the customer's home.

- documented customers information, purchases and reaction to products.

- informing potential customers of new offers.

- sometimes I was selling products through exbitions which the company was participated.

Company industry:
Internet & E-commerce
Job role:
Sales

sales representative

August 2012 - September 2013

Home service

Cairo, Egypt

August 2012 - September 2013

- communicating with clients to understand their needs and explain products value and building relations with clients based on trust.

- documented customers information, payment methods, purchases and reaction to products.

- informing customers of new products.

- sometimes I was selling products through exbitions which the company was participated.

Company industry:
FMCG
Job role:
Sales

Education

Moocylance

March 2020

March 2020

Diploma, How to be a freelancer

Egypt

Smart vision

June 2015

June 2015

Diploma, Egyptian bourse course

Egypt

Studied stock exchange market and bonds

Ain Shams University

June 2014

June 2014

Bachelor's degree, Faculty of Arts

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Graduated from department of ancient European civilization

Papyrus center

March 2013

March 2013

Diploma, Archaeological excavation

Egypt

How to search and excavate relics

Skills

Secretarial
Expert
Secretarial
Expert
Marketing
Expert
Marketing
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Loan Servicing
Expert
Loan Servicing
Expert
E-Marketing
Intermediate
E-Marketing
Intermediate
Self study
Expert
Self study
Expert
Problem solving
Expert
Problem solving
Expert
Self directed
Expert
Self directed
Expert
Sales
Intermediate
Sales
Intermediate
Handling rejection
Expert
Handling rejection
Expert
Secretarial
Expert
Secretarial
Expert
Marketing
Expert
Marketing
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Loan Servicing
Expert
Loan Servicing
Expert

Languages

English

Intermediate

Training and Certifications

Certifications
مركز البرديات
البرديات
Jan 2011 - Mar 2011

Hobbies and interests

القراءة و السفر

هوايتي القراءة واحب القراءة فى كافة المجالات سواء علمية أو أدبية نظرا لشغفى لمعرفة أشياء كثيرة عن الكون والبشر وكل ما يحيط بيه ايضا أحب السفر لمقابلة ناس جدد ذات طبائع وثقافات مختلفة وهذا يثقلنى ويضيف لى الجديدة كما انى أحب تجربة أشياء كثيرة جديدة ومبتكرة