Yulia Mikhalskaya, HR Manager - Volunteer

Yulia Mikhalskaya

HR Manager - Volunteer

World Green Citizen

Location
United Arab Emirates - Dubai
Education
Master's degree, Strategic Human Resources Management
Experience
22 years, 4 Months

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Work Experience

Total years of experience :22 years, 4 Months

HR Manager - Volunteer at World Green Citizen
  • United Arab Emirates - Dubai
  • My current job since September 2014

Responsible for establishing of organizational structure, HR policies and procedures, alignment of HR Strategy with enterprise objectives, execution of applicable HR practices. Job analysis, recruitment and selection of volunteers and employees, structuring of learning and development programs, establishment of KPI and PM process, various HR functions.

Sales Manager at Meridian
  • United Arab Emirates - Dubai
  • My current job since January 2007

HR and administration responsibilities

Responsible for planning and supervising activity of new joiners and subordinated personnel: sales plans, job orientation, training preparation, boot-camps presentations; organizing business trips for employees from Russian Region.

Responsible for office day daily routine, dealing with local Authorities & Organizations in company, employees and clients related issues (Chambers of Commerce and Industry, Free Zones Authorities, Ministry of Finance, translation bureau, etc.)

Marketing and Sales responsibilities

Responsible for marketing research covering (Middle East, Russia, CIS), services presentation via phone calls, in person, during local exhibitions, negotiating contracts, and closing deals.
Responsible for personal and subordinated personnel sales and marketing planning and reporting.

Clients Relationship Management
Clarifications of basics of VAT conception and VAT Reclaim process for local and Middle Eastern companies’ Finance representatives (CFO, FD, FM, FC, and AM). Assisting clients in establishing smooth procedure of VAT Reclaim, key clients VAT invoices audit on quarterly basis.

Coordination between client and consultants in order to gain necessary information for claims completion. Meeting local Authorities representatives to negotiate/receive updates on changes in local legislation relevant to VAT Reclaim procedure (Ministry of Finance UAE, Chambers of Commerce of Various Emirates, and Free Zones).

Information Department Manager at SATORY PRINTING AND PUBLISHING
  • Russian Federation
  • January 2006 to January 2007

Responsible for preparation and cross checking of information lines and fit of designed modules for weekly issue of retail magazine, confirmation of design models with customers and designers, customer relationship management.

Receptionist/Administration at SHELFORT, MINI-HOTEL
  • Russian Federation
  • January 2003 to December 2005

Responsible for room reservations, front desk operations 24/7, greeting and registering the guest, providing guest service during their stay, consulting on attractions and places of interest, transfers arrangements, supervising of subordinates, in-house trainings for new joiners, hotel/back office inventory supply.

Personal assistant of Notary at Notary House
  • Russian Federation
  • January 2002 to December 2002

Responsible for all preparation works for Notary, including documents preparation and cross checking (rent/sales property contracts, deed of gift, wills, loan agreements, power of attorney, consents, etc.), scheduling of Notary meetings, deals, customer consultation on various documents required for successful completion of Notary services, day to day office administration, office supply, one week job orientation for new personal assistant.

Education

Master's degree, Strategic Human Resources Management
  • at Australian University of Wollongong in Dubai
  • January 2015
Bachelor's degree, Business Administration/Management
  • at North West Academy of Civil Service
  • January 2007

Specialties & Skills

Organizational Analysis
Training
Management
Customer Relationship Management
Negotiation skills
Interpersonal Skills
Customer relationships
Leadership

Languages

English
Expert
Russian
Expert
Portuguese
Beginner

Memberships

Dubai Human Resources Forum
  • Member
  • September 2012
SHRM
  • General Member
  • December 2014

Hobbies

  • Salsa, Guitar, Singing, Reading