Yulia Mikhalskaya, HR Manager - Volunteer

Yulia Mikhalskaya

HR Manager - Volunteer

World Green Citizen

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Strategic Human Resources Management
Expérience
22 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 4 Mois

HR Manager - Volunteer à World Green Citizen
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2014

Responsible for establishing of organizational structure, HR policies and procedures, alignment of HR Strategy with enterprise objectives, execution of applicable HR practices. Job analysis, recruitment and selection of volunteers and employees, structuring of learning and development programs, establishment of KPI and PM process, various HR functions.

Sales Manager à Meridian
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2007

HR and administration responsibilities

Responsible for planning and supervising activity of new joiners and subordinated personnel: sales plans, job orientation, training preparation, boot-camps presentations; organizing business trips for employees from Russian Region.

Responsible for office day daily routine, dealing with local Authorities & Organizations in company, employees and clients related issues (Chambers of Commerce and Industry, Free Zones Authorities, Ministry of Finance, translation bureau, etc.)

Marketing and Sales responsibilities

Responsible for marketing research covering (Middle East, Russia, CIS), services presentation via phone calls, in person, during local exhibitions, negotiating contracts, and closing deals.
Responsible for personal and subordinated personnel sales and marketing planning and reporting.

Clients Relationship Management
Clarifications of basics of VAT conception and VAT Reclaim process for local and Middle Eastern companies’ Finance representatives (CFO, FD, FM, FC, and AM). Assisting clients in establishing smooth procedure of VAT Reclaim, key clients VAT invoices audit on quarterly basis.

Coordination between client and consultants in order to gain necessary information for claims completion. Meeting local Authorities representatives to negotiate/receive updates on changes in local legislation relevant to VAT Reclaim procedure (Ministry of Finance UAE, Chambers of Commerce of Various Emirates, and Free Zones).

Information Department Manager à SATORY PRINTING AND PUBLISHING
  • Fédération de Russie
  • janvier 2006 à janvier 2007

Responsible for preparation and cross checking of information lines and fit of designed modules for weekly issue of retail magazine, confirmation of design models with customers and designers, customer relationship management.

Receptionist/Administration à SHELFORT, MINI-HOTEL
  • Fédération de Russie
  • janvier 2003 à décembre 2005

Responsible for room reservations, front desk operations 24/7, greeting and registering the guest, providing guest service during their stay, consulting on attractions and places of interest, transfers arrangements, supervising of subordinates, in-house trainings for new joiners, hotel/back office inventory supply.

Personal assistant of Notary à Notary House
  • Fédération de Russie
  • janvier 2002 à décembre 2002

Responsible for all preparation works for Notary, including documents preparation and cross checking (rent/sales property contracts, deed of gift, wills, loan agreements, power of attorney, consents, etc.), scheduling of Notary meetings, deals, customer consultation on various documents required for successful completion of Notary services, day to day office administration, office supply, one week job orientation for new personal assistant.

Éducation

Master, Strategic Human Resources Management
  • à Australian University of Wollongong in Dubai
  • janvier 2015
Baccalauréat, Business Administration/Management
  • à North West Academy of Civil Service
  • janvier 2007

Specialties & Skills

Organizational Analysis
Training
Management
Customer Relationship Management
Negotiation skills
Interpersonal Skills
Customer relationships
Leadership

Langues

Anglais
Expert
Russe
Expert
Portugais
Débutant

Adhésions

Dubai Human Resources Forum
  • Member
  • September 2012
SHRM
  • General Member
  • December 2014

Loisirs

  • Salsa, Guitar, Singing, Reading