Manager
Flower boutique LLC
Total des années d'expérience :17 years, 0 Mois
Present time - June 2012
"Flower boutique Abu Dhabi" LLC. Manager.
Work with customers in the shop, work with the cash register, do sales reports, organization of customer service (flower delivery, billing, payment control) . The search for new customers. Represent the interests of company. As necessary work at events as a florist.
May 2011- may 2012
Ltd. "3 Sales Plus", Moscow, Russia. Sales manager
Clients consultation on buying a luxury tourist product (club membership)
Making presentations in the company office.
January 2011 - may 2011 Account Manager Strategic Accounts Ltd. "PEC", Moscow. Freight forwarding services. Working with key clients in the sales department assistance in solving current issues customers, tracking of shipments, interaction with the departments and the regional branches of the company in order to improve customer service, increase sales for each client. Control of accounts receivable.
September 2010 - January 2011
Ltd. "Nordbass", Moscow, Russia. Sales manager.
Advising clients and selling hot tubs, massage chairs, swimming pools in the retail network. Registration of contracts of the equipment.
September 2008 - August 2010
Ltd. "Computer World-Region", Pskov, Russia. Manager customer service.
Working with clients in the department of non-cash payments, transaction, shipment of goods, control of accounts receivable, processing of the primary accounting documents of the sale of goods and services. Interaction with customers on contract delivery of computer equipment. Negotiating with clients, developing business proposals.
Working with a large amount of information.
Serving as Secretary. Administrative (work with documents (drafting and printing), the reception and distribution of incoming calls, receiving and sending faxes, the performance of individual assignments manager, scheduling of staff, to ensure viability of the store)
Increasing customer loyalty to the company, creating a positive image of the company
March 2007 - August 2008
The Federal State Statistics Service of the Pskov region, Pskov, Russia. Economist Database Management
Collection and processing of statistical information (economics industry) . Generate reports, working with database. Analysis of the economic situation of the companies.