Personal Assistant
Livingston Research
Total years of experience :10 years, 11 Months
Acting as a personal assistant to several business Executives including native speakers from the UK and USA.
Support through phone and email from Kiev office.
The UK clients support:
It is a concierge service within the membership club. Its service includes every day support with different requests form the club members.
Requests vary from booking a table in a restaurant to finding a pink wig for client’s Chihuahua.
The USA clients support:
Each PA is dedicated to a client dealing with his administrative, travel, research, personal and other tasks.
Currently, I support two clients: 1) CEO of Native Video Advertising Platform (San Francisco, CA); 2) CEO of logistics startup company (New York, NY).
1) Personal Assistant. A programmatic video marketing platform for individuals, small businesses and global brands and their agencies. This client entrusts mostly with such tasks as meeting arrangements, information research, reporting, invoices, and personal requests.
2) Client Solution Manager. A logistics startup with a headquarter in NYC and fleets all over the US. As a Client Solution Manager I control the flow of all new trips/leads, deal with verifying stage for the each of them; from the other side, I maintain a partnership with all existing vendors and search for all possible new vendors for onboarding; a full client’s support from creating an account with us to having a trip over.
➢ Experienced project associate with the skills and attitude required to Get Things Done. Experienced in support of full SDLC projects and enterprise-wide software rollouts and change management. Expert in assuring, that client requirements are understood and met.
Business strategist; Assisted in planning and execution of multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with the project sponsors and their respective teams.
Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
➢ As a personal assistant and project associate, I had been closely working with Chief Information Officer to provide administrative and managerial support with the following list of duties:
• Devising and maintaining office systems, including data management and filing;
• Screening phone calls, inquiries and requests, and handling them when appropriate;
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, calls, often corresponding on behalf of the manager;
• Organizing business trips (tickets, hotel reservation, rent car, etc.)
• Carrying out background research and presenting findings;
• Using a variety of software packages;
• Producing documents, briefing papers, reports, and presentations;
• Liaising with staff, suppliers and clients;
• Organizing and attending meetings and ensuring the manager is well prepared for meetings;
• Carrying out specific projects and research;
• Taking on some of the manager's responsibilities and working more closely with management;
• Deputizing for the manager, making decisions and delegating work to others in the manager's absence;
• Being involved in decision-making processes.
• Dealing with clients from the whole world via phone, mail and chat;
• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue;
• Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project;
• Communicate the client's goals and represent the client's interests to the team;
• Understanding of company capabilities and service, and effectively communicates all offerings to the client;
• Report to the Account Director, providing regular input on all account activity, including performance and fund reports on a weekly basis;
• Translating/Interpreting.
Support all property operations, ensuring that the highest levels of hospitality and service are provided;
Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis;
Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;
Lead, through subordinate staff, the effective management of the Rooms, Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
Working with foreign journalists, creating TV reporting and language support
I had been working on research under the title “An individual Style as Translating Issue (based on the materials of the novel “Steppenwolf” by Hermann Hesse)”. Starting from the very first year of my studying till the graduation. An individual style of the translator became as a conclusion of 6-years research. Year by year I had been making a close study of each aspect of translating and interpreting as a science, investigating all levels – grammatical, morphological, syntactic, stylistic, phonetic, and lexical. The main point of the research was to show, that both original text and translation possess own style. One word is the whole world, with own history, confusion, and even mystery, what makes people obtain more knowledge and understanding. It is interesting how just a word can alter the whole meaning, and if a psychology takes a part of it, here start adventures.